Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Have not been able to move the Party RIbbon on Firefox

As the title says. I'm on the current version of Firefox, and on the GM's side i have not been able to move the golden party ribbon from map to map to change the party view while on Firefox. However, when moving to Chrome, it gives me the old red party ribbon labeled 'players,' and I am able to move it just fine. I have tested this with all of my extensions on and off, and yet I still cannot move it in any way shape or form. Clicking the ribbon that appears on the current map, nor the one in the top right of the screen has yielded any result.
1716309327
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Hi Poikooze! Some screenshots might be helpful. From your description, it sounds like you might be using the old page menu in Chrome, and the new one in Firefox? One issue that some folks have had transition difficulties with is that dragging the flag in the new menu requires you to drop in well within the area of the map thumbnail, rather than along the edge, as was possible with the old page menu.  If this is not the issue you are describing, those screenshots might be helpful.
Sorry if the screenshots are rather large But with the gold ribbon, I cannot get either gold ribbon to move, period. I can click and hold the party ribbon in the top right, (where the open hand cursor turns into a clenched hand), but cannot move it a pixel. Click and holding on the one over the map does nothing. The Chrome campaign, while an old version of the ribbon, works perfectly. This is a constant in all of my campaigns as opposed to just the one pictured.
I have also cleared caches and cookies on Firefox
1716326429

Edited 1716326469
Moving the gold ribbon/tab thing works for me on the latest Firefox (126.0 64-bit) on macOS M2. When you drop the ribbon make sure you drop it in the middle of the box representing the new page. (I hope this animated GIF works, click to open I guess?)
To be clear, I cannot get any of the ribbons to move *at all*
1716333180
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Since this is not a widespread report, I'm guessing there is some local issue. Will the flag move in Firefox if you turn off Beta Features in the settings sidebar? Likewise, do you lose flag mobility in Chrome if you turn Beta features on ? Can you move the new flag in a private browsing window? I normally suggest clearing cache and cookies, and that couldn't hurt, but it's unlikely to be the issue here, IMHO. Lastly, what OS are you on? If you  want anything above community level help, your best bet is to capture a  Console Log ( Chrome , Firefox ) in FIrefox and file a  Help Center Request . That will create a ticket for the dev team to follow-up on.
Oh that wow that's exactly what happens; turning the beta features off in firefox allowed me to move it, turning them on in Chrome stopped me from moving it. Having them turned on in a private window results in me still not being able to move it. And I am currently on Windows 11.
1716341715
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Well that allows you to run the game at least, which is the important thing, but you shouldn't have to limit yourself to the old features, particularly since they will probably be discontinued when Jumpgate matures. I'd still recommend the  Help Center Request .
1716341744
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Are you using an unusual pointing device?
1716343089

Edited 1716343139
Gauss
Forum Champion
Here is a thought: What are your API Scripts?  Have you tried disabling them? I've seen issues with selecting things (such as macro buttons) in Roll20 due to a one or two of the scripts.  I haven't seen an issue with selecting the flag, but you never know.