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Token Maker Library not Loading

July 11 (6 months ago)

I have been having the issue today that when trying to load up my Token Marker Library, I always get bad gateway error.

Is there anything I can do?


July 11 (6 months ago)

Edited July 11 (6 months ago)


This is the error I am getting all day

August 06 (5 months ago)

I have the same error. It started happening after I decided trying Jumpgate Beta last week, and now I can't access my Library. 

August 30 (4 months ago)
Sen
Pro

I too am having this issue, same error.

August 31 (4 months ago)

I've been having this for months now, and the best I ever get from tech support is "we're aware and/or working on it" or they'll give you a list of potential fixes that end up not working. I've spent money in the store for tokens and cannot edit/organize them using the Token Library. Strangely, using another account allows me to access the library. SMFH.

September 04 (4 months ago)

Yeah, came here to say the same!  

September 12 (4 months ago)

I'm having the same issues, it seems to stem from having paid tokens markers in your library

Staff know full well there's something wrong, as evident from this reply
https://app.roll20.net/forum/post/11825951/token-marker-library-unable-to-load-after-buying-3-market-place-items/?pageforid=11953160#post-11953160
but it seems like they're not bothering to do anything to fix it.


September 18 (4 months ago)
DnDPlay20
Pro
Marketplace Creator

The issue is Database size for the tokens. It should have been fixed 6 months ago. It is costing me hundreds of dollars as a seller.