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Monster Manual Expanded "Not Found" when trying to view compendium

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  2. Roll20 Marketplace & Creative Content
  3. Monster Manual Expanded "Not Found" when trying to view compendium
1724018691
Rasmus
Plus
Permalink for 12014558 Quote
Hey! So I recently bought the OneDnD pack, which came with the Monster manual expanded. It was all pretty good, and I looked at the MME several times, but suddenly one day, whenever I click on the MME compendium, it just takes me to a white page with "Not Found" in the top left corner. Anyone know a fix for this? All the various monsters are still in my roll20 game, I just can't see the book itself in my marketplace to see which specific monsters are there. Thanks!
1724019667

Edited 1724019680
Gauss
Forum Champion
Permalink for 12014581 Quote
Hi Rasmus,  Please provide a marketplace link to the purchased product. 
1724089377
Lerwin
Pro
Permalink for 12015347 Quote
Hey Rasmus, I believe we got this sorted for you. Go ahead and give it another try now!
1724100455
Rasmus
Plus
Permalink for 12015527 Quote
Here's a link for the item <a href="https://marketplace.roll20.net/browse/bundle/21142/monster-manual-expanded-package" rel="nofollow">https://marketplace.roll20.net/browse/bundle/21142/monster-manual-expanded-package</a> It's specifically the compendium that doesn't work :) Lerwin (Marketplace Specialist) said: Hey Rasmus, I believe we got this sorted for you. Go ahead and give it another try now! Checked, still doesn't work. For context, here's what the page I'm taken to looks like
1724110021
Gauss
Forum Champion
Permalink for 12015770 Quote
Hi Rasmus,&nbsp; I think I see the problem, that is a book that is already out, but you have purchased it in a bundle of books that are not yet released. As a result I am guessing that book is not available to you...yet, even though it is already out.&nbsp; I will let the Devs know what I suspect, perhaps they will be able to fix it.&nbsp;
1724110053
Feyte
Pro
Permalink for 12015771 Quote
I checked mine and it is working fine.&nbsp; I would put in a support ticket request as it is probably just you, and see if roll20 cannot figure it out. Only thing I can think to try first is make sure your on a supported web browser, clear your cache, then try again.
1724110129
Feyte
Pro
Permalink for 12015773 Quote
I also already had this purchased, when I bought the DND 2024 bundle, no issues on my end. Gauss said: Hi Rasmus,&nbsp; I think I see the problem, that is a book that is already out, but you have purchased it in a bundle of books that are not yet released. As a result I am guessing that book is not available to you...yet, even though it is already out.&nbsp; I will let the Devs know what I suspect, perhaps they will be able to fix it.&nbsp;
1724110387
Gauss
Forum Champion
Permalink for 12015778 Quote
Thanks Feyte,&nbsp; I had no means of testing my theory. :)
1724159315
Dean
Roll20 Team
Permalink for 12016298 Quote
Rasmus said: Hey! So I recently bought the OneDnD pack, which came with the Monster manual expanded. It was all pretty good, and I looked at the MME several times, but suddenly one day, whenever I click on the MME compendium, it just takes me to a white page with "Not Found" in the top left corner. Anyone know a fix for this? All the various monsters are still in my roll20 game, I just can't see the book itself in my marketplace to see which specific monsters are there. Thanks! Can you make sure these items are showing up in your Compendium, under Your Bookshelf at the top?&nbsp; <a href="https://roll20.net/compendium/" rel="nofollow">https://roll20.net/compendium/</a> This may simply be that cross-listed DTRPG items are by default hidden on the Roll20 marketplace. That's a separate issue we may need to explore in general, but I want to make sure these titles are showing up in your web compendium first. If so, that's the best way to access them for now!
1724252734
Rasmus
Plus
Permalink for 12017482 Quote
Thanks for the help everyone! Still doesn't work when looking under my marketplace items for some reason, but it works when looking under "Your Bookshelf" and when accessing in an actual game, so should be good :)
1725236539
SpectralArchon
Pro
Permalink for 12030680 Quote
Hello, I also having the same issue. Monster Manual Expanded 1 2 and 3 are not found for me.
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