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[WotC] Frozen Sick - Croaker Cave lighting bug

Recently a group of friends and I decided to get into DND and are using the Frozen Sick starter adventure, we were having fun until we got to Croaker Cave. The issue is the lighting is black for all the players, they can only see themselves and nothing else. I've gone through multiple threads regarding vision/night vision issues, I've watched multiple videos and guides and every 'solution' isn't solving this issue, it seems to be a permanently black map for the players. I've dropped down lighting to emit as bright a light as possible, nothing, I've given everyone night vision with ridiculous range, nothing. Vision is on, night vision is on, lighting is on, it's all on the correct layer and absolutely nothing fixes it. I had similar issues with the Pelc's Curiosities but changing the token settings fixed it, I've triple and quadruple checked, all settings are identical across all tokens and maps but it remains consistently pitch black for players. I've got it loaded on two screens (one GM one Player) and absolutely nothing fixes the player view. I saw another post where someone had a similar issue but no response came through.
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Edited 1724567284
Gauss
Forum Champion
Hi Nero L.,  Have you removed the Permanent Darkness?  You can find that via the "cloud" icon on the left side. 
Gauss said: Hi Nero L.,  Have you removed the Permanent Darkness?  You can find that via the "cloud" icon on the left side.  Hello, Yep, I actually finally figured it out after 3 days of looking. The lines/walls for lighting are set up incorrectly on the base map locking off all light. I ended up deleting the walls that were there and redoing it all and Tada - fixed. I have no idea how/why the lines that come with the map lock off light, but after duplicating the map without the lines and adding them in myself it seemed to work. I might keep this up in case anyone else has this issue in the future because there was a similar post 4 years ago with no response.
1724610100
Gauss
Forum Champion
Could you create the game again and screenshot what you are referencing? I took a look at that map last night and hadn't noticed any issues like that. 
Top of the map has just a wall, I have no idea why this causes vision/lighting issues (especially as there's literally a light source right there), but the only way I found to fix my vision issues was to delete the walls as they come pre-set, and reset them without that enclosed loop at the top. Resetting them to the exact same points gives the same issue. So again, unsure why it caused problems, but removing it fixed it.
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Edited 1724813187
Gauss
Forum Champion
Nero, could you screenshot what the lighting issues that caused were? I tested the page and was unable to find any issues due to the DL lines.  I was able to find several issues with the setup of the DL settings though.  Specifically, the maps do not have the DL settings enabled by default (enabling by default is standard practice).  The maps do start with Permanent Darkness enabled when DL is enabled, so that could be an issue for some users.  Finally, the default character tokens are not set up with DL in mind. They need to be set up. 
Gauss said: Nero, could you screenshot what the lighting issues that caused were? I tested the page and was unable to find any issues due to the DL lines.  I was able to find several issues with the setup of the DL settings though.  Specifically, the maps do not have the DL settings enabled by default (enabling by default is standard practice).  The maps do start with Permanent Darkness enabled when DL is enabled, so that could be an issue for some users.  Finally, the default character tokens are not set up with DL in mind. They need to be set up.  Yep I'm aware of that, I already set DL on the maps, I ensured the tokens had vision and DL all set up. Like I said, I fixed this on every other map except this one, this was the only map with the issue and the only way I found it to be resolved was to delete the walls and replace them.
1724885969
Gauss
Forum Champion
I saw that you had fixed it for yourself. The problem is if this is a general issue it needs to be reported to the Devs so that the module can be fixed. So if you could reproduce it in a new game and screenshot it so I can see what the issue is that would be awesome. (I was unable to see any issue with the map.)