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Stuck on saving defaults in settings

When i go to change the player permissions in game default settings and click save defaults it gets stuck on saving defaults, ive tried google chrome, edge and opera gx and ive tried clearing cookies and waiting around 15 minutes and it still gets stuck on saving defaults when i click the button and the changes are not saved

December 26 (1 month ago)

Same thing is happening to me. Anyone figured out a fix?


December 26 (1 month ago)

Edited December 26 (1 month ago)
Gauss
Forum Champion

Hi folks, 

Please open your console and screenshot the console log when this is happening. You can open it in Chrome or Firefox by hitting F12. Then make sure it is set to Console. Then please post that screenshot. 

December 27 (1 month ago)

Edited December 27 (1 month ago)
Gauss
Forum Champion

This issue has been confirmed by the Roll20 Devs. It appears to be related to free accounts. I don't have a timeline on a fix but the Devs are aware of it and hopefully one will be forthcoming after the holidays. 

Also experiencing this problem across multiple browsers/devices. Friends are also reporting the same.

Same here. Any solution yet?

Yeah, when is this getting fixed? I've got a game I want to start, and I don't want to be futzing with the maps every five minutes because my defaults won't save.

January 27 (4 days ago)
Gauss
Forum Champion

Hi folks, as a reminder please file a bug report with Roll20 via the Help Center so that they can track this issue and prioritize it correctly.