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Dragging character sheets out of bounds in Jumpgate messes up display

When we drag a character sheet around it's easy for it to go "out of bounds" and make the GUI messed up, shifting everything up on the screen.

A refresh fixes it, otherwise we have to pop the sheet out again and then drag out of bounds in the opposite direction.

Can we turn off this behavior? 


Normal

 

Oops you dragged the sheet out of bounds

January 11 (2 weeks ago)

Edited January 11 (2 weeks ago)

Updating to note this is happening for both players in the same game. I'm on Firefox, he's on Chrome, we're both on Windows 11 and our browsers are on the latest versions. This is only a problem for us in Jumpgate.

January 11 (2 weeks ago)

Edited January 11 (2 weeks ago)

So on one of my Google searches, Gemini gave me this AI summary below. None of the sources it links to actually say that, though. Is this what's happening? Can we turn it off? It's really not helpful to me, and the retrieval suggestion doesn't seem to work for me.

-----------------------------------

To "jumpgate" a character sheet off-screen in Roll20, you just need to click and drag the character sheet tab past the visible edge of your screenessentially, dragging it beyond the boundaries of your window to effectively hide it from view.  
Key points about jumpgating in Roll20:
  • Function:
    This action is used to quickly hide a character sheet from sight, often done by players when they need to access private information during gameplay without revealing it to others on screen.
  • How to do it:
    Simply click on the character sheet tab and drag it beyond the visible area of your screen.
  • Accessing hidden sheets:
    To bring a "jumpgated" sheet back, hover your mouse near the edge of the screen where you dragged it off, and the tab should reappear allowing you to pull it back into view. 

January 11 (2 weeks ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Hi camelotcrusade!

I think that answer sounds like AI gobbledygook to me. It does not describe the Roll20 interface correctly at all. You can't drag a window (or an engaged journal window) past the edge of the screen (or containing window). You can drag it past the gameboard area of the VTT. But in none of these cases would it "hide a sheet from sight to avoid revealing it to others." That's not how it works. Ignore that entire "answer"

As for your original reported problem, I cannot reproduce. Can you give more detailed repro steps? And use Roll20 terminology for clarity. That would help, since it's not clear what you mean by "out of bounds", and does this only happen when the sheet is collapsed, or does it matter?

January 12 (2 weeks ago)

Edited January 12 (2 weeks ago)

Thank you for your reply, @keithcurtis!  

I wonder if this is related to our ancient character sheet. We've been playing since roll20 came out and use this sheet still:

To reproduce, you collapse the sheet like so:

Then drag it off the bottom of the viewable page, "out of bounds" and as if you were going to pin it on your taskbar.

The deformation then happens, with the name plates free floating and the bottom player and macro bar moves up.


After more testing, this only happens when we do this on the lower border, not left or right or up. It's also not off the board (the map goes on for some ways). 

It's truly odd how the AI summary describes some of this correctly (including how to cause it). Their fix only partially works, but it does work if you do it right. If you re-open the character sheet and collapse it again, and mouse-wheel scroll your screen up while dragging it, eventually the bottom bars and character nameplates find their way back to the right position.

I tried it with one more character and you can see the extent of the deformation here. Dragging the sheet off the bottom moves the whole roll20 HUD up, chat and all. Sybil's token moved up accordingly, but her flyouts are similar to where she was before.


It's so strange!  At least a refresh fixes it, and it's not too hard to avoid doing this once you know to avoid it.

January 12 (2 weeks ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Thanks for the detailed steps! I can absolutely reproduce this and it is definitely a bug. I'll make a report.


keithcurtis said:

Thanks for the detailed steps! I can absolutely reproduce this and it is definitely a bug. I'll make a report.

Thank you so much, @keithcurtis! I'm glad to know it might get fixed one day.

January 12 (2 weeks ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

I do know that it is being investigated. I don't think I've ever tried to drag a sheet that far in that direction, so I don't think I would have ever found it! Thanks for the report.