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Jumpgate game freezes

Hi,

In the last few days two different Jumpgate games I'm in have started to freeze after a few minutes in-game.
Refreshing, reloading, or clearing browser cache doesn't help. When I load it back up it's still stuck.
Only thing that helped is restarting my computer but the game froze again after a few minutes.
Running Roll20 through Discord works fine.

I'm using an M2 Macbook Pro and running Roll20 on Chrome. The only thing that changed on my end recently was the MacOS 15.2 update (not sure how that would affect a browser-based app).

Any help/insight would be much appreciated!

January 19 (1 week ago)

Edited January 19 (1 week ago)
Gauss
Forum Champion

Hi Bentzi, 

Your best bet is to file a bug report via the Help Center and let the Devs take a look at your issue. Even though Jumpgate is recently "out of Beta" it is still very new and still may have issues.