Hi
I have a massive problem. I've bought nearly all the Marvel Multiverse content on Roll20. I also bought some on Demiplane. Now you have cross platform synch' I have synched my accounts and have the content on both platforms.
Because of this it is recognised that I have bought some things twice and Demiplane had a discount on it's bundle which includes The Spider verse Expansion, The Avengers Expansion and the Deadpool Adventure which I didn't have on Roll20.
I contacted Demiplane and asked them if I bought the bundle on Demiplane would I get everything on Roll20. They replied very fast with an effective Yes.
Consequently I bought the bundle and it did indeed open up the Deadpool adventure in Roll20, and I mean all the content. All good so far.
Then the Spider verse Expansion came out and I don't have the compendium entries for the Spider Verse in Roll20. I also pre-ordered it and I don't have the pre-order character avatars/tokens.
I can't express how much I need this info' in the compendium in roll20, and I feel I was lied to or misinformed at best. I have looked on Roll20 and there is no way to buy the Spider Verse book in roll20 to open up the new compendium entries because it recognises I have already bought the expansion.
I could make characters in Demiplane with all the new rules and features but there is no way to transport those characters into Roll20, as such the more books that come out the more useless Roll20 will be to me to host Marvel games in.
I notice the same with the Avengers Expansion, I have the pre-order in Demiplane but it has not opened up the Pre-order in Roll20 and I think the same thing is going to happen when that Expansion is released. In roll20 it states that the avengers expansion has compendium entries, but I fear the Demiplane version does not have roll20 compendium entries.
As such I feel totally cheated and more than a little..........
Is there any way for me to get the Spider verse entries in Roll20 and the upcoming Avengers expansion? I would ask for a refund so I can buy the books in roll20 and have them open up in Demiplane and then I will get the rules in both places, but your statements that buying in one place opens it up in the other seems like a complete con to me, especially when I asked about this and was completely misinformed.
The answer I should have received is: "No, if you get the books in Demiplane you will not get the compendium in roll20. If I had been told this I would have purchased the book through roll20.
Please help or refund my money, and amend your claims about compatibility. I also refer you to the answer just above by Brooke where she clearly says "Yes, as long as that content exists on both platforms by Paizo, Marvel,
Free League, and Paradox! You'll need to connect your Demiplane and
Roll20 accounts first, then hit "Sync Content" to receive the title in
your library."