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File erroneously reporting too large

A 35mb animated map .mp4 file is being declared too large (>100mb for Pro) by trad Roll20. This isn't even close and very frustrating since Roll20's webm rendering is awful and takes hours to load in even small files. Is there a solution I'm missing? Please note that "use Jumpgate" is NOT a solution since it doesn't support many things that I require for running slick games.
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Edited 1741547479
Gauss
Forum Champion
Hi MykeMyke,  Out of curiousity, what does Jumpgate not support (that you need for your games)? Edit: have you tried uploading in Jumpgate? Yes, I know you said "use Jumpgate" is not a solution, but you can upload in Jumpgate and then use it in Legacy. 
1741562661
Andrew R.
Pro
Sheet Author
I have a Jumpgate game “Art Library” that I use just for managing my art library. It’s much more pleasant than Classic.
Gauss said: Hi MykeMyke,  Out of curiousity, what does Jumpgate not support (that you need for your games)? Edit: have you tried uploading in Jumpgate? Yes, I know you said "use Jumpgate" is not a solution, but you can upload in Jumpgate and then use it in Legacy.  The 2024 sheet currently lacks the ability to call sheet actions (roll buttons) in chat. Until that is sorted none of the streamlining that I have for my TotM or running NPCs (shout out to Jarren for Macro Mule) will work. Also VTTES doesn't work with JumpGate so layer tags aren't visible. Together those failures make running slick games an order of magnitude harder. No thank you!
1741629830

Edited 1741629872
Gauss
Forum Champion
MykeMyke said: Gauss said: Hi MykeMyke,  Out of curiousity, what does Jumpgate not support (that you need for your games)? Edit: have you tried uploading in Jumpgate? Yes, I know you said "use Jumpgate" is not a solution, but you can upload in Jumpgate and then use it in Legacy.  The 2024 sheet currently lacks the ability to call sheet actions (roll buttons) in chat. Until that is sorted none of the streamlining that I have for my TotM or running NPCs (shout out to Jarren for Macro Mule) will work. Also VTTES doesn't work with JumpGate so layer tags aren't visible. Together those failures make running slick games an order of magnitude harder. No thank you! Thank you for answering.  The 2024 sheet is not a Jumpgate issue, it is a character sheet issue that exists whether in Jumpgate or Legacy.  As for VTTES, that is not a Roll20 issue, it is an issue with whoever made the 3rd party extension. 
MykeMyke said: A 35mb animated map .mp4 file is being declared too large (>100mb for Pro) by trad Roll20. This isn't even close and very frustrating since Roll20's webm rendering is awful and takes hours to load in even small files. Is there a solution I'm missing? Please note that "use Jumpgate" is NOT a solution since it doesn't support many things that I require for running slick games. Hey MykeMyke -  Sorry for the trouble here! I just rolled out a hotfix for this, so you shouldn't run into this issue anymore on non-Jumpgate games. Would you mind checking again for me and letting me know if it works for you now, please? You might need to hard refresh.
1741634453
Gold
Forum Champion
MykeMyke said: A 35mb animated map .mp4 file is being declared too large (&gt;100mb for Pro) by trad Roll20. This isn't even close and very frustrating since Roll20's webm rendering is awful and takes hours to load in even small files. Is there a solution I'm missing? Please note that "use Jumpgate" is NOT a solution since it doesn't support many things that I require for running slick games. Following the same Update that got-us the new 100MB limit.... your webm loading should be much faster (extremely much faster).&nbsp; Roll20 announced that improvement in the same announcement as the 100MB. Read this blog if interested, <a href="https://blog.roll20.net/posts/jumpgate-update-upload-animations-with-ease/" rel="nofollow">https://blog.roll20.net/posts/jumpgate-update-upload-animations-with-ease/</a>
Nicholas said: MykeMyke said: A 35mb animated map .mp4 file is being declared too large (&gt;100mb for Pro) by trad Roll20. This isn't even close and very frustrating since Roll20's webm rendering is awful and takes hours to load in even small files. Is there a solution I'm missing? Please note that "use Jumpgate" is NOT a solution since it doesn't support many things that I require for running slick games. Hey&nbsp;MykeMyke -&nbsp; Sorry for the trouble here! I just rolled out a hotfix for this, so you shouldn't run into this issue anymore on non-Jumpgate games. Would you mind checking again for me and letting me know if it works for you now, please? You might need to hard refresh. Thank you for taking on the issue so quickly! I tried again and it started loading the 35mb .mp4 file so that's a start. I'll check that it completed in the morning and confirm on here.
Gauss said: MykeMyke said: Gauss said: Hi MykeMyke,&nbsp; Out of curiousity, what does Jumpgate not support (that you need for your games)? Edit: have you tried uploading in Jumpgate? Yes, I know you said "use Jumpgate" is not a solution, but you can upload in Jumpgate and then use it in Legacy.&nbsp; The 2024 sheet currently lacks the ability to call sheet actions (roll buttons) in chat. Until that is sorted none of the streamlining that I have for my TotM or running NPCs (shout out to Jarren for Macro Mule) will work. Also VTTES doesn't work with JumpGate so layer tags aren't visible. Together those failures make running slick games an order of magnitude harder.&nbsp;No thank you! Thank you for answering.&nbsp; The 2024 sheet is not a Jumpgate issue, it is a character sheet issue that exists whether in Jumpgate or Legacy.&nbsp; As for VTTES, that is not a Roll20 issue, it is an issue with whoever made the 3rd party extension.&nbsp; Thanks for those notes. The only reason to use JumpGate (for me) is for the 2024 sheet, and since that doesn't currently meet my needs I am not interested yet.
@Nicholas - fix confirmed good. Thank you!