Can't turn off animation looping in Jumpgate

Puchased the Dwarven Mountain Add On from the Roll20 Marketplace a while back and an am now attempting to use it with Jumpgate.  It has several animated token that work fine except I cannot stop them from looping.  The Play/Pause in the right click menu under Animation works but the Toggle Loop has no effect.  Any ideas for a fix? Edit-  I just discovered that I can't control animations on the Map Layer at all.  The Play/Pause button doesn't appear and both the Play?Pause and Toggle Loop have no effect.  If I move the animation to the Token of GM layer the Play/Pause button appears and I can start the animation.  If I then move the running animation to the Map layer it will continue looping but I still have no control. This occurs using both Firefox and Chrome.

Hi Stik! Your best bet if you don't get good advice on this, is to file a  Help Center Request . The forums are community level help for the most part.

Thanks, Keith. I've just started using Jumpgate (with very few issues) and just wanted to ping the forums to see if someone can point out something I've overlooked in Jumpgate that would cause this issue. I checked a pre-Jumpgate game with the Add On I can both activate and toggle-loop the animations form the Map layer using the right-click menu (and toggle-loop them on the GM & Token layer with no issues. Off to the Help Center.