
Roll20 Jumpgate
Google Chrome
Issue:
Since a couple of weeks ago, it seems like animated tokens and other assets freeze their animation if you tab out of the window you have roll20 up on or minimize it for too long. When going back to the page, the gifs do not resume their animation.
Temporary fix 1: Reloading the page restarts all animations. Of course, those of us using the jukebox will be without music until track is switched. Not to mention that GMs might be having multiple handouts, notes and sheets up that need to be reooened on reload.
Temporary fix 2: Pulling out a new copy of a gif (or a new one altogether) runs that copy no problem, but all other assets on the field will not play. So you can just replace everything manually. But having to do this just because I happen to tab out for a couple min is not feasible.
This only seems to happen when specifically tabbing out or minimizing the window. If you simply unfocus the page (if you have multiple windows beside eachother or multiple screens and switch focus between them), the animations will run no problem.
This also seems to be a relatively new issue, as I've used animated assets before, such as a player campsite with animated campfires with animated smoke, for several months. The players can spend a couple of hours in camp RP while I'm browsing other pages or prepping things in the background and the animations were fine, but it's only the last two or three weeks that I've noticed this issue.
I do not know how long you need to be tabbed out for animations to stop. It seems to be somewhere between 30 sec to 2 minutes.