Daniel J.  said:   Unfortunately, I haven't received it. I now have the preview, but that is it.      At that point, report to Roll20 Help Center and choose "Gifts" in the drop-down menu, to get an official ticket on this issue, and they will straighten it out,   <a href="https://help.roll20.net/hc/en-us/requests/new" rel="nofollow">https://help.roll20.net/hc/en-us/requests/new</a>