Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Internal Server Error

My players are not able to log into our game today. I as the DM am able to log in.
1757361984
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Katie Mae🔮 &nbsp;said: This should be fixed! Please manually log back out and back in, and then try launching your games once more!&nbsp; <a href="https://app.roll20.net/forum/permalink/12498763/" rel="nofollow">https://app.roll20.net/forum/permalink/12498763/</a>
It is not resolved. Having same issue with my team now
I also cannot log in
I am having the same problem right now
1757377349

Edited 1757377740
Cannot launch game after logging out and back in Edit: I can now get in
I also am having this trouble, can't load any of my games. I tried logging out and in again, restarting my browser, and restarting my computer.&nbsp;
Hey! Our group is also having the same issue with google and firefox. Our DM who was previously logged in still has access though.&nbsp;
I am also another victim of this problem.
Same here, came to find a solution to this.&nbsp; Tried on multiple devices. logged out and back in, all same error message.
Ditto, yet another sufferer.
Was able to access my character fine an hour and a half ago. 20 minutes ago it told me to log back in to confirm my login, now I can't login. Same error
1757377961
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
I believe the new reports have been passed back by another Forum Champ. Sorry for the false hope.
It's still down and can't load any game.
1757378062
Gauss
Forum Champion
Hi folks,&nbsp; It appears there is a recurrence of the issue from earlier today. The Devs are working on the issue. I or a Roll20 Dev will let you know when things get fixed.
MY PLAYERS CANT JOIN THE GAME ANY ANSWERS???
I am now able to log in
All my players are stuck somewhere. One is stuck on the Verifying Credentials "Are you Human?" page and some are just in a login loop, as I am. I've tried everything only to realize it's a Roll20 Error this time (server-side) and not anyone's personal computer. Good luck Adventurers. Steel yourselves for the worst tonight. We will prevail eventually! - Tales of Earthica Team
I, local Dm Here, my players are unable to join &amp; are really bored. They were looking forward to getting back to sending all the students at their academy to the&nbsp;infirmary with&nbsp;chilli
Howdy folks! We're currently looking into this, our apologies for all the troubles. I'll come back with updates when I've got 'em!&nbsp;
Experiencing the same issue. Thank you Roll20 team for looking into it! Some of my players can get in, some cannot. @inDOORsmig, whatever is going on in your campaign is very interesting!
Not a longterm solution, but all my players who were DMs in other games were able to get in. So we had the non-DMs make their own empty games with themselves as DM, and now they can get into our campaign!&nbsp;
Oh yeah, they are all students for pilots of magical necromancy mechs &amp; it's the festival arc, so are kobold and the rest of the players set up chilli stance for it, making a chilli challenge to eat Dandar's venom.....................we lost 30 students and 2 teachers. But luckily, the twelve that survived got chilli dog plushies&nbsp;&nbsp;
Shan G. said: Not a longterm solution, but all my players who were DMs in other games were able to get in. So we had the non-DMs make their own empty games with themselves as DM, and now they can get into our campaign!&nbsp; This just worked for me, thank you so much! Able to join my group now!
I managed to get in! Godspeed adventurers
1757381154

Edited 1757381184
Gauss
Forum Champion
Hi Everyone, The Devs inform me that they are still investigating but that everyone should be able to get back into their games. If you are still having difficulty please clear your cookies and cache, log out then log back in. If you are still unable to get in please let me know and I will pass it along.
All of my players managed to get in a little before Gauss's post. Think we're doing well here. Thanks team!
Help! I can't log in as of right now. I keep getting booted out or I get a message of "internal server error"
The developers are currently investigating an issue with logging in + accessing the VTT. I cant access my characters. i tried clearing cookies etc, log out/ log in and no luck
1757459684
JoeDub
Pro
Marketplace Creator
Tuesday, Sept 9, 7:13 PM (EST) I keep getting an error message "Internal Sever Error" when trying to log into my campaigns. Any clues as to what is going on? Has DOGE taken over ROll20?&nbsp;
I am also getting the internal server error across Google Chrome and Safari, even after logging out and back in
half of my players are having this issue too now, some can and others cant, even those as DMs in games
Am also having the issue. Help please it's game night =(
I'm fine across browsers til Roll20 say it needs me to log in again to validate my login, then blam getting this error on login.
+1 for the Problem, on both Chrome and Firefox/cleared cookies/etc. Presumably my players can't get in for our game tonight either judging from this thread.
1757460192

Edited 1757460227
Half of my group is right now, too. Chrome and Firefox. Both website and app.
I am having this issue too.
Ackh!!!! I game in an hour and can't log in!
Can't log into my currently on-going game right now :c
i'm having the same issue &nbsp;here too is there no update on when this will be fixed ?
I to am having the same problem with my group. I as a GM can log in and my players can't.
If only I hadn't agreed to log back in, I was already in but thoughtlessly clicked! Now I'm one of the only players stuck out of the session.
Choremos
Chorei largado!
This is so upsetting. We waited for 2 weeks for everyone to get together and play. A few of our members are overseas and took a lot of coordination to get this to work. Then for this to happen ti the site is unacceptable. Especially after 24 hours. This needs to be fixed immediately.&nbsp;
Another one affected here, still can't get in despite clearing cookies/cache and logging out and back in. Hope they manage to fix it soon.&nbsp;
This is basic site functionality. 24+ hours of issues without an explanation or timeframe update, let alone a fix. This is really the cherry on top of all the issues begging the question of why I'm dropping money here instead of switching VTTs.
7 of us trying to get in for our weekly game, no dice. LOL!!!!!!!!!!!
1757464166
Gauss
Forum Champion
Hi folks,&nbsp; I am not a Roll20 Dev so cannot state what is happening definitively. But I can state that this is an ongoing issue ever since Cloudflare went kablooey (official term you know?) yesterday.&nbsp; I don't know if that caused the issue Roll20 is still experiencing, or if it is an ongoing issue...or what. But it seems related.&nbsp; The Devs are on the case trying to get things back up and running.&nbsp;
Please get us back online! My game starts in like 5 minutes! I really don't want to do theatre of the mind, and all of my planning :)