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Games will not load

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Games will not load
1759956876
FoxRobinHood
Pro
Permalink for 12530362 Quote
The ability to load into games became worse and worse as the day went today. Worked perfectly fine then started getting a Webgl Context Lost and would just need to reload and now the game is stuck on the loading screen for every single game I have access to I am using Chrome 141.0.7390.55 (Official Build) (64-bit). Javascript is enabled. Hardware acceleration is enabled. I have deleted my extensions. I don't have the console log. Everything else on my computer seems to work fine. I have a session this weekend and am the primary programmer for a custom charactersheet that I would like to keep updated for this weekend so any help is appreciated
1759958086
Drespar
Roll20 Team
Permalink for 12530370 Quote
Hey there FoxRobinHood! Given the issue you've described, a console log would be EXTREMELY useful. When you have an opportunity, can you grab one for us and pass it along here? I believe this issue may show us an error that could help point us in the right direction and understand what is going on. Please be sure to allow the console log to run from the moment you load the page to when you encounter the problem. &nbsp; Directions for Chrome's console log can be found here: <a href="https://roll20.zendesk.com/hc/en-us/articles/360040673774" rel="nofollow">https://roll20.zendesk.com/hc/en-us/articles/360040673774</a> Directions for Firefox are found here: <a href="https://roll20.zendesk.com/hc/en-us/articles/360040673814" rel="nofollow">https://roll20.zendesk.com/hc/en-us/articles/360040673814</a> You can also send the console log to us via the help center (Roll20.net/help) -- just be sure to link back to this thread as well. Thanks!
1759964397
FoxRobinHood
Pro
Permalink for 12530459 Quote
I just received a message that my Chrome was updated and it is now working. Maybe that was the issue. I will post a log if it happens again
1759968979
Andrew R.
Pro
Sheet Author
Permalink for 12530519 Quote
I recommend always launching games in a Chrome Incognito or Firefox Private Browsing window. This has saved me from so many troubles over the years.&nbsp;
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