Payment with Paypal outside the U.S gives "Page Not Found" error

For whatever reason, Roll20 obligates payment information to be entered before even allowing the option to pay with Paypal.  To make matters worst, payments outside the 50 States of the United States is not allowed for Paypal. That includes overseas territories. The country options elude that it should be available for the majority of countries outside the United States, including overseas territories of the U.S. But as soon as Paypal is selected as a payment option, it redirects to "Page Not Found" error. Tried on different browsers, both mobile and desktop. I've noticed "Page Not Found" error is a recurring issue in other matters relating payment as well. At least there is the option to pay with Paypal. But if its not allowed out the 50 states of the United States, then it would be good to make it more obvious. 

Hi Mars,  There is nothing anyone in the community can do to help with payment or account issues so I suggest contacting Roll20. You can do that via the Help Center . 

Gauss said: Hi Mars,  There is nothing anyone in the community can do to help with payment or account issues so I suggest contacting Roll20. You can do that via the Help Center .  Yeah, you came by in previous forums where complaints were made about Paypal redirect being bugged and you said the same thing [link] . Paypal option on this website has been bugged for over a year. This is an ongoing technical issue that has been unresolved. Paying members are actually looking for solutions.

If you have filed a Help Center request and it was not responded to please supply the ticket number and I will see if I can get some attention on it.  Otherwise, I can only direct you to the Devs. I do not have any control over what they do and unfortunately there isn't anything the community can do to resolve account or payment issues.

Community Forum  is part of Help Center . The specific direction is either  " Contact Us " or  " Send Request ". "Send Request" is rather vague so It would have been handy if you were more specific to other members. Which is probably why the situation had no follow up in the referenced post you gave the same repeated reply on. I already used "Send Request" and I haven't even received a ticket number. Now you weren't specific on how long before i should have been contacted before you would offer to reach out instead. Either way, this is a proper place to mention this since the community has to be aware this is an ongoing technical issue and solutions are being delayed for many reasons. It's been more than a year. And you have no follow up on the issue you were responding to a year ago. Just like other members, It's important that I'm aware of this matter being tracked and the solution somehow notified to those who publicly announced the issue. We shouldn't be brushed off with a generic response, no follow up or bug fix announcement. 

Mars said: Community Forum  is part of Help Center . The specific direction is either  " Contact Us " or  " Send Request ". "Send Request" is rather vague so It would have been handy if you were more specific to other members. Which is probably why the situation had no follow up in the referenced post you gave the same repeated reply on. I already used "Send Request" and I haven't even received a ticket number. Now you weren't specific on how long before i should have been contacted before you would offer to reach out instead. Either way, this is a proper place to mention this since the community has to be aware this is an ongoing technical issue and solutions are being delayed for many reasons. It's been more than a year. And you have no follow up on the issue you were responding to a year ago. Just like other members, It's important that I'm aware of this matter being tracked and the solution somehow notified to those who publicly announced the issue. We shouldn't be brushed off with a generic response, no follow up or bug fix announcement.  To clarify, I am not Roll20 staff. I just have a direct line to them and can poke them if I see something that they need to pay attention to (such as a ticket that got missed or forgotten).  It has been their request that bugs, account issues, etc. go to the Help Center, so that is where I direct folks to. They generally do not check this forum.