My characters not showing and i cant make new ones

Hi i cant veiw or make characters in here what do i do? When i cliclk on character link it just a blank page with links and manurs of the site but no characters. Pls help

Hi namelessslayer! We need a little more info: Is this in a game or in Roll20Characters? If this is in a game, are you the GM, if not, has the GM given players permission to create new characters in the game? What system is this for? What character sheet are you using? If you are having difficulty formulating the answers, a screenshot or two might help clarify what you are trying to do and why it might be going wrong.

Hi baraca99! Same questions as above. We need more information in order to suggest any solutions.

Same probleme ire  -characters sheet  just white  -i am GM of my game  -i dont use charater sheet , i juste use character from the journal with no character sheet  -the bug isn't in 1 game , but all game i have acces  -i use custom system with no code  (very very sorry , my englis is very bad ) 

Mas Français est trés mal, aussi. :) If there is no character sheer chosen for the game, then all you should see is the Bio tab and the Attributes and Abilities tab. This is normal. There is no character sheet tab if there is no character sheet for the game. If this isn't helping, please supply screen shots to show the problem better.

-bio and attributes abilities is blanc too ...

Having same issue. Can see bio but can't get into sheet for any of my characters.  Am the GM.  Screenshot of issue: (if it'll share correctly.) 

Thanks all. Confirmed and reporting.

I am showing this same result on Mac, Chrome. Can users in this thread report browser and platform? I will send to devs.

For those suffering this problem, try disabling any ad blockers you might be using, at least on this site. I was using Ghostery, but when I whitelisted Roll20.net, the problems seemed to disappear.

keithcurtis said: For those suffering this problem, try disabling any ad blockers you might be using, at least on this site. I was using Ghostery, but when I whitelisted Roll20.net, the problems seemed to disappear. Tried this. didn't work, On firefox at least.  I hope they have a fix soon. 

Have you tested using a private browsing (incognito) window?

keithcurtis said: Have you tested using a private browsing (incognito) window? nothing. :/ I shouldn't have to, to be fair.  I hope they have a fix before my game on sunday.  I have to build alot of character sheets that's halted because of this :( 

Mr. NumNums said: keithcurtis said: Have you tested using a private browsing (incognito) window? nothing. :/ I shouldn't have to, to be fair.  To explain, we ask questions like these not to offer solutions, but as a way of finding out where the problem lies. Trying in a private browsing window is a way of testing if the problem lies in interaction with a particular extension, or with cookie or cached data. It's a way of helping you find out the source of the issue. Since we can't be at your computer and testing these things ourselves, we have to ask the user to do so, especially if we cannot reproduce the problem as described. I spent nearly an hour yesterday trying numerous variations on finding the source of your issue, creating six games, testing on any number of existing games, testing on two different browsers, and in various combinations of engines and private windows. In my case, those eventually led me to discover that whitelisting Roll20.net on my adblocker solved the issue in my case. I also alerted the team to this thread and provided all my test results to them. I'm not paid to do this, but I hate to see folks frustrated and unable to game. My suggestion is to gather a Console Log ( Chrome , Firefox ) and make a formal  Help Center Request , if you have not already done so. That will help the dev team figure out what might be going wrong in your case. Without a formal ticket, there is no guarantee that the team will even see your issue from a forum post. The HC request creates an actual ticket to be addressed.

keithcurtis said: Mr. NumNums said: keithcurtis said: Have you tested using a private browsing (incognito) window? nothing. :/ I shouldn't have to, to be fair.  To explain, we ask questions like these not to offer solutions, but as a way of finding out where the problem lies. Trying in a private browsing window is a way of testing if the problem lies in interaction with a particular extension, or with cookie or cached data. It's a way of helping you find out the source of the issue. Since we can't be at your computer and testing these things ourselves, we have to ask the user to do so, especially if we cannot reproduce the problem as described. I spent nearly an hour yesterday trying numerous variations on finding the source of your issue, creating six games, testing on any number of existing games, testing on two different browsers, and in various combinations of engines and private windows. In my case, those eventually led me to discover that whitelisting Roll20.net on my adblocker solved the issue in my case. I also alerted the team to this thread and provided all my test results to them. I'm not paid to do this, but I hate to see folks frustrated and unable to game. My suggestion is to gather a Console Log ( Chrome , Firefox ) and make a formal  Help Center Request , if you have not already done so. That will help the dev team figure out what might be going wrong in your case. Without a formal ticket, there is no guarantee that the team will even see your issue from a forum post. The HC request creates an actual ticket to be addressed. True. Well it just seems to work now. Even with adblock on. So not sure what's up with that. Guess they fixed it? Or did something else stick to place.