I just submitted a bug report from the VTT and something happened I'd never seen before, I received an email asking me to confirm my email by clicking a link. Now I'm very suspicious of "click this link" emails; it's one of the primary phishing attack methods, but the timing was right. And examing the email showed that it came from Zendesk, which I believe Roll20 uses. And the link itself seemed innoucuous. So, in a new browser window I tried the link, and received a short message that my suspended ticket would be released. A bit of googling turned up that Zendesk apparently made a change recently where "anonymous" tickets would have their email verified, and that Zendesk users should notifiy their customers to avoid surprises. So I'm thinking that's what happened, although I've seen no such notification from Roll20. Note: I was logged into Roll20 (I was in a game using the VTT), but I'm probably "anonymous" to zendesk since I don't log in to that ever. Shortly after I clicked the link, I received the usual "Bug Report Received" email, quite a bit later than usual, which tends to confirm it was real. Does anyone know if this is what's really going on? And did Roll20 give us a heads-up that I missed, or is this just more of their usual inability to communicate?
