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1777151579

Edited 1777152039
Stuck in this loop. Tried rebooting the PC, clearing cache, tried closing and reopening the browser. Still getting it. Cannot enter the game.
1777152951
Gauss
Forum Champion
Hi Wolfgang A.,  Could you PM me an invite to your game? I'd like to see if that happens to me also (which would indicate it is your game). 
1777153299

Edited 1777153903
It's happening to all the games I'm in. As a player or as a GM. So I think it's affecting my account, less so the server itself. In this case, I've tested on both games where I am a GM, but it's currently affecting a game where I am a player. For the sake of testing though, I will send an invite to one of the games I am GMing.
Oh, I should add for when it broke. This error occured when I left a game I was coding NPCs into. And switched to another game in which I'm a player. Now both games are inaccessible. As well as other games I try to open for test.
On the bright side, we decided to postpone the game. So hopefully this is fixed by next week.
1777160025
Gauss
Forum Champion
I was able to enter the game you provided a link to.  Some questions: Which region of the world are you in?  Which browser are you using? You mentioned you cleared cookies and cache, logged out and logged back in, so skipping that step.  Have you disabled your browser extensions? Whitelisted Roll20 for any security programs that might be getting in the way?
Sent a private message to answer these questions
1777177578

Edited 1777178462
I found a fix, but it was extremely finnicky. So, I use NoScript. And I was able to get it to work by toggling "identitytoolkit.googleapis.com" to be active. Problem is, due to the continuous boot loop, it was extremely hard to mess with the enabled scripts. I had thought I'd enabled all scripts the first time, but what really happened is they got partially enabled, before the page put up the error, and prevented me from accessing the add-on menu. Plus, there were instances along the way where I had to reset the browser, because I would enable all scripts, but for some reason it still kept looping despite that. After a lot of attempts, finally got an instance where I was able to enable all scripts, and then filter for which one was the one that needed to be turned on to work. Was odd that I didn't need that on until now, though. Was using this script array for years with no issue up until then (Was uploading characters to a game I owned, before switching to a game I was a player in when the break happened). At least it works I suppose. I managed to get it to boot on another browser, and it booted, even though that same script is off.
I'm having the same issue in both types of games :( Anyone know if there's a way to fix this without doing the script stuff? I'm not nearly as computer smart haha
1777273559

Edited 1777273640
Autumn said: I'm having the same issue in both types of games :( Anyone know if there's a way to fix this without doing the script stuff? I'm not nearly as computer smart haha If you're not using NoScript, then my fix would not apply. But I'd recommend starting a new thread and displaying what your computer circumstances are so the kindly mods can determine it. But to reiterate things I've heard when trying to research my own fix, it sums up to the following:  try resetting the PC, try without any VPNs, try turning off add-ons with your browser, try whitelisting roll20 on any security apps, try clearing cookies for roll20, also try using a secondary browser. But ultimately, it's probably best to start your own thread so the kindly mods can help you.
Wolfgang A. said: I found a fix, but it was extremely finnicky. So, I use NoScript. And I was able to get it to work by toggling "identitytoolkit.googleapis.com" to be active. Problem is, due to the continuous boot loop, it was extremely hard to mess with the enabled scripts. I had thought I'd enabled all scripts the first time, but what really happened is they got partially enabled, before the page put up the error, and prevented me from accessing the add-on menu. Plus, there were instances along the way where I had to reset the browser, because I would enable all scripts, but for some reason it still kept looping despite that. After a lot of attempts, finally got an instance where I was able to enable all scripts, and then filter for which one was the one that needed to be turned on to work. Was odd that I didn't need that on until now, though. Was using this script array for years with no issue up until then (Was uploading characters to a game I owned, before switching to a game I was a player in when the break happened). At least it works I suppose. I managed to get it to boot on another browser, and it booted, even though that same script is off. Exactly the same thing happened to me. Experimenting with other browsers showed that the issue must be due to my script-blocker, so thanks for saving my time figuring out which script was the issue. I, too, have been using Roll20 fine for years without enabling that script, so something must have been changed in the last few days.
Notably, since activating the identitytoolkit script I can now use Roll20 in Firefox, but I cannot upload images. Roll20 recommends I turn off my VPN. Why on earth would I need to do that to upload a png file? 
1777598925

Edited 1777600504
Jan K. said: Notably, since activating the identitytoolkit script I can now use Roll20 in Firefox, but I cannot upload images. Roll20 recommends I turn off my VPN. Why on earth would I need to do that to upload a png file?  For that you need cloudflarestorage.com. which I think it needs storage.googleapis.com to appear. But the main way to find out is to just repeat toggling different scripts. Set a script to temporarily enabled, test upload an image, if it does not upload, re-block the script, and try a different script, until it works. Alternatively is enabling everything, and then removing one script after another until something breaks.
Wolfgang A. said: Jan K. said: Notably, since activating the identitytoolkit script I can now use Roll20 in Firefox, but I cannot upload images. Roll20 recommends I turn off my VPN. Why on earth would I need to do that to upload a png file?  For that you need cloudflarestorage.com. which I think it needs storage.googleapis.com to appear. But the main way to find out is to just repeat toggling different scripts. Set a script to temporarily enabled, test upload an image, if it does not upload, re-block the script, and try a different script, until it works. Alternatively is enabling everything, and then removing one script after another until something breaks. Yes, thanks, I figured it out earlier. All seems to be working now.
Jan K. said: Yes, thanks, I figured it out earlier. All seems to be working now. Either way, will be useful for anyone else who may have similar problems.