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Jukebox is getting buggier, and I can't handle it myself this time

Hello there, Roll20's jukebox has always been a bit buggy, but until recently it was manageable. For example, sometimes all the tracks are missing from their folders, but reloading make them come back at their usual places. Other times the tracks doesn't play for all the players, so they must reload their roll20 to hear the music OR the DM has to replay the track. It's annoying but I can handle it myself. But this time is way more painfull. It's the second time, on 2 separated campains, that the jukebox's tracks after vanishing DON'T return to their folder when I reload. I think it happened because I added a new track before reloading to make them reappers. And now I'm stuck with 200+ tracks randomly spreaded outside of any folders. Do you imagine how long it will be to replace everything ? The first time it happened it was on a different campain, as I said, and I could manualy do it without much concerns. But this time is just so long for no reason.  Do you have any advice or idea on how to solve my issues ?
Edit: I did it myself, took less time than expected but still more or less an hour x).
1780581974
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Hi MrLiakun! I have no advice on how to rebuild, but if it happens again, you can file a  Help Center Request , and petition for a Rollback. It might be worthwhile to file one anyway. The more reports, the more visible the issue is and the more likely dev action is. Assuming the problem is one that can be fixed without rebuilding the entire system. FWIW, I have been given to understand that items losing their folder is a safety measure against more egregious data loss during a communication dropout, at least regarding Journal items. I don't know if the same is true for Jukebox tracks, but I am not positive. Do you lose journal structure ever?
Hi !  No, no lose journal structure ever on my games. I've only really suffered from Jukebox. Anyways, I will come back if it happens again (I hope it won't xD) I will file a request to the help center and see what can be done to help improving !