Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×

Dungeon of the Mad Mage Addon Pack Crashing

Good afternoon I've been running through the Dungeon of the Mad Mage free demo with my party for the past month. I decided to buy the full Map pack and it seems the maps are too complex for my laptop to handle them. Everything loads in perfectly fine, but when I pan the camera the screen refreshes with "WebGl content restored" and a grey backdrop. I've run through the help center suggestions with using Chrome, clearing caches, disabling Dynamic lighting, and changing graphics settings, but so far nothing's working. Would anybody have any suggestions on how to resolve this issue or simplify the maps at all? Thanks!
1782915493
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Hi DJDizzidy! For this technical of an issue, and since you have gone through the help articles, I would suggest gathering a Console Log ( Chrome , Firefox ) when it crashes, plus the info you posted here, and file a  Help Center Request . They might be able to use that info to find out what's going on. Also including computer and OS specs, plus browser version would be a good idea.