Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×

Character creation stuck on loading screen

I'm trying to make a new character and when I select build character, I get stuck on the loading screen. It just spins and I'm getting super frustrated. I'm using the latest version of chrome, and I've tried deleting browsing data and disabling any extensions all to no avail. I've logged completely out and back in, tried a different wifi and I even tried completely disabling my antivirus. Not sure what else I can do at this point. Sadly this is the 2nd time this has happened. The first time around, I tried everything and finally just said screw it and gave up. Tried again a few days later and it worked no problem. Roll20 just seems to be a buggy mess. 
Hey there! Thank you for your reporting and your patience. I also appreciate that you tried the obvious checks to make sure but this one was on our end. We had an issue with the site this evening (developers put in a fix and it is working now).  Please feel free to clear cache, refresh, and give it another go. If you have any other issues or it still doesn't work properly, please let us know by submitting a Help Center Ticket.
Thank you for the quick reply Meredith. Glad to know you guys are on the case and getting it resolved!