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Sll my shops are now empty

1789658406
VTTeamPlayers
Pro
Marketplace Creator
I have not accessed any of my shops in a while (I am the DM), but my group will likely visit a city very soon, so I decided the check on everything. All shops I set up are now marked closed and have no inventory. I cannot roll the game back so I have to re-enter everything. I just wanted to see if anyone else has had this issue? I imagine it happened when they did an update to the shop (I don't remember them having and Open/Closed option. Not sure what it does). I did clear cookies and cache yesterday, but the issue was there before and after. This is a massive homebrewed campaign (DnD levels 1-20), so it will take me a while to set them up again. Thankfully, I have a vacation planned after next session, so I'll have some time in the evenings to work on the ones most likely to be visited. Full subscriber. Firefox, Edge and Chrome tested. Windows 11 PC. 8GB Graphics.
1789662515
Gauss
Forum Champion
Hi VTTeamPlayers,  Have you contacted Roll20 via the Help Center? They might be able to take a look at the game and see if there is anything to be done about it. 
1789824249
VTTeamPlayers
Pro
Marketplace Creator
I have not, but I've already started replacing everything, and kind of liking the way I organized the shops better than previously.
Exact same issue, just sayin'
1790121235

Edited 1790226935
JD
Pro
JD said: Exact same issue, just sayin' Okay so its only 19 shops i'd set up as part of the early access scheme. And while they still have the description and staff, they are all completely empty of contents, across all backups and copies. All of them had custom items and custom prices except for one i made as a starting template for a general store. ...like the special catfish dishes at that one place.  or the skewers at the chicken hut.  or the local ales and ciders at the different taverns and shacks.  and the hidden lil things at the trinkets dealer and the salves and remedies at the herbalists etc. Shouldna used r20 but i loved this system when it came out and now feeling burned. Hopefully the data is not lost, but it does feel a lot like it might be this: there was no script written to copy shop data to cold storage, so when you went on hiatus for a couple of months it all just vanished. tough ship.