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Character Portrait Issue

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Character Portrait Issue
1790300228
Kevin
Permalink for 12826422 Quote
Neither my players or I can upload art to they’re character sheet is this a problem for anyone else Cant be a storage issue we all have max storage
1790317754
Glenn R
Pro
Permalink for 12826538 Quote
Tokens also won't link to the character sheets.
1790347269
George I
Plus
Permalink for 12826618 Quote
I am having the same issue with plenty of remaining storage. I can’t remove the tokens on existing character sheets or upload new ones in any browser, if I try drag/drop the token the loading bar appears but the image never uploads.
1790347295

Edited 1790347313
AllHansOnDeck
Roll20 Team
Permalink for 12826619 Quote
Hello! Sorry for the trouble. Can I ask you both all to submit a Help Request , mention you spoke with AllHansOnDeck, and include a HAR file?
1790360254
Lavi
Roll20 Team
Permalink for 12826688 Quote
Hi All - apologies for the challenge here. The issue that was affecting deleting/updating images on character portraits has been resolved as of ~45minutes ago.  For a bit more context, the issue was affecting characters imported into a game from Roll20 Characters.
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