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Trouble uploading Animated Webp files

I'm trying to upload an animated .webp file to my game, I left it uploading overnight- it failed to upload. My network's upload speed (20Mbps consistent average) should have probably been enough to get it done, but no luck. The file is 36 MB large- which is big, but roll20 supports files of up to 100MB for Pro users, so I don't think that should be the cause of it failing. Maybe because its animated? I've uploaded animated webps before with success- I don't think there's any drastic difference in the file compared to ones that have worked in the past. I would post the file here but forum posts have a 10MB limit. I could compress the file and give that a try, but I really don't want to lose quality on this one. I've also tried uploading other versions of the file, ones that are lower quality, less frames, etc- no luck on any of them. I just uploaded a 4 MB (unanimated) webp and it finished uploading in less than 3 seconds. Thanks.
1791749144
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Hi Josh! Your best bet is to try uploading again, capture a Console Log ( Chrome , Firefox ) and file a  Help Center Request . This will alert the team directly and hopefully give them the technical data they need to figure out the issue.
Sounds good, will do. Thanks!