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Subscribed as a supporter a week ago, but now I no longer have supporter status

  1. Community Forums
  2. General On-Topic
  3. Subscribed as a supporter a week ago, but now I no longer have supporter status
1417159798
The Dark Master
Permalink for 1380077 Quote
Or access to Dynamic lighting, or any of the other benefits. As far as I'm aware, I've never cancelled my subscription, and I know it went through, because I still see the charge on my card. I'm not sure how I can get this straightened out. Can anyone point me to what I need to do? I'd rather not attempt to resubscribe and end up with two 4.99 charges on my card.
1417161186
Pat S.
Forum Champion
Sheet Author
Permalink for 1380095 Quote
Dark Master, can you send an email to <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> Let them know what has happened and they will help you.