Hello Alvera, a console log shows the devs what is happening behind the scenes basically. It indicates if you are having something blocked and gives a hint to the devs about what could be causing the problem. To get to the console log you would have to do the following (depends on your browser): In Google Chrome Use the keyboard shortcut: Command - Option - J (Mac) or Control -Shift -J (Windows/Linux). If that doesn't work, follow these instructions: <a href="https://developers.google.com/chrome-developer-tools/docs/console#opening_the_console" rel="nofollow">https://developers.google.com/chrome-developer-tools/docs/console#opening_the_console</a> In Mozilla Firefox Use the keyboard shortcut: Control-Shift-K (Command-Option-K on the Mac) If that doesn't work, follow these instructions: <a href="https://developer.mozilla.org/en-US/docs/Tools/Web_Console" rel="nofollow">https://developer.mozilla.org/en-US/docs/Tools/Web_Console</a> This is listed in step 4 of the Solving technical issues wiki page: <a href="https://wiki.roll20.net/Solving_Technical_Issues#Step_4:_Provide_a_bug_report" rel="nofollow">https://wiki.roll20.net/Solving_Technical_Issues#Step_4:_Provide_a_bug_report</a> You could open it in the campaign chat or you can open it before you look in the chat archive in the campaign tool page: