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Chat archive not showing

It was working a couple weeks ago, but now when I load up the chat archive nothing appears.
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Stephen Koontz
Forum Champion
Marketplace Creator
Sheet Author
API Scripter
Compendium Curator
Alvera, can you log into the chat archive with the console log open and paste the results here?
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Edited 1421825597
Would I need to open the console log in the campaign chat and how exactly does it work?
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Edited 1421827982
Pat S.
Forum Champion
Sheet Author
Hello Alvera, a console log shows the devs what is happening behind the scenes basically. It indicates if you are having something blocked and gives a hint to the devs about what could be causing the problem. To get to the console log you would have to do the following (depends on your browser): In Google Chrome Use the keyboard shortcut: Command - Option - J (Mac) or Control -Shift -J (Windows/Linux). If that doesn't work, follow these instructions: <a href="https://developers.google.com/chrome-developer-tools/docs/console#opening_the_console" rel="nofollow">https://developers.google.com/chrome-developer-tools/docs/console#opening_the_console</a> In Mozilla Firefox Use the keyboard shortcut: Control-Shift-K (Command-Option-K on the Mac) If that doesn't work, follow these instructions: <a href="https://developer.mozilla.org/en-US/docs/Tools/Web_Console" rel="nofollow">https://developer.mozilla.org/en-US/docs/Tools/Web_Console</a> This is listed in step 4 of the Solving technical issues wiki page: <a href="https://wiki.roll20.net/Solving_Technical_Issues#Step_4:_Provide_a_bug_report" rel="nofollow">https://wiki.roll20.net/Solving_Technical_Issues#Step_4:_Provide_a_bug_report</a> You could open it in the campaign chat or you can open it before you look in the chat archive in the campaign tool page:
It isn't telling me what's wrong, it isn't even showing anything. Is there a way for Devs to check if the archive is even working for my campaign?
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Lithl
Pro
Sheet Author
API Scripter
When you open the page for your chat archive, does your browser continue displaying the loading graphic instead of the Roll20 logo as the icon on the tab? Campaigns with a lot of text in the log (quite easy for long-running text-only games) can take a while to load, and your browser may not display anything at all until it's complete.
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Edited 1424549457
That's probably it, it has gotten rather large due to rule-chat spam... Though it doesn't really show anything, it's just blank with the "hide whispers" at the top right.
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Stephen Koontz
Forum Champion
Marketplace Creator
Sheet Author
API Scripter
Compendium Curator
Alvera, can you PM me the url of your campaign and I'll take a look.
Nevermind, someone in my campaign made a copy of the archive and sent it: turns out size was the issue. Thank you all for your help.