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Bug: Character Sheet Permissions

When I go to give permissions, the list of players is incorrect.  Some players that have recently joined are not listed there, some players who have left the campaign who I've kicked to make room are still listed there, and in some cases names have clearly been duplicated.  We had a "Juan S.", who the system suddenly recognized as just, "Juan," and he was no longer able to control his character until I figured out what the issue was. 
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Gauss
Forum Champion
Could you send me a Join link please? I'd like to take a look.  - Gauss
Have they all Logged in?  I found that until they log in they are not in the list