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Known Issue: Map blank/white in bottom-left of screen

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Known Issue: Map blank/white in bottom-left of screen
1427133023
Riley D.
Roll20 Team
Permalink for 1749834 Quote
If you are using Chrome and you are seeing an issue where the bottom-left part of your screen is showing as transparent or white, this is a current bug with Chrome 41 (the current "latest" version). They have fixed the issue in Chrome 42, which will be out in a few weeks. If you don't want to wait until then to fix the issue, you can update to the Chrome Beta version now: <a href="http://www.chromium.org/getting-involved/dev-chann" rel="nofollow">http://www.chromium.org/getting-involved/dev-chann</a>... , or you can temporarily use Firefox. Sorry for the trouble! Here's an example of what this bug looks like:
1427140282
Si
Pro
Permalink for 1750273 Quote
I am getting a similar L-shaped area taking taking up about half my screen in Opera. :( Si
1427586191
[Deleted]
Permalink for 1772311 Quote
I can confirm the issue. Waiting for the fix. Is there a link to the Chrome bug for reference?
1427644149
Dale
Permalink for 1774241 Quote
I ran into this issue last night.
1428034336
matthew g.
Permalink for 1791589 Quote
im getting a similar error in opera which is just whiting out the left half of any grid ans well as other errors when handling large maps (50uX50u) or greater
1428085650
Erdrix
Permalink for 1793219 Quote
I'm also using Opera and getting the same thing.
1428115344
The Aaron
Roll20 Production Team
API Scripter
Permalink for 1794936 Quote
Opera uses the same rendering engine as Chrome, only a little behind. It's likely they have caught up to the version of the code with this bug in it. If possible, try using a slightly older version of Opera and see if that prevents the problem.
1428154450
Erdrix
Permalink for 1795903 Quote
I'll try it tomorrow when I get home from work.
1428448335
Cody G.
Permalink for 1809045 Quote
I started having this problem today. The whole map will disappear. The grid will not show up. I get the symbol for pictures not loading in the map selection bar. I usually use chrome and I even tried going to internet explorer and the same problem persisted. I also tried to download chrome beta and that did not fix the issue. I have haven't had any problems all last week as I was one almost everyday. Is this the same problem this thread is talking about or is it something else. Please help! Thank you
1428452778
Stephen Koontz
Forum Champion
Marketplace Creator
Sheet Author
API Scripter
Compendium Curator
Permalink for 1809392 Quote
Cody, not having any map at all would be a different issue. You should follow these Steps . If they don't work, you should make a new thread with the requested information in step 4.
1428529876
Eric B.
Permalink for 1812876 Quote
I am also getting the white box in the bottom left, I am using chrome. The background is supposed to be black and that is not part of the issue.
1428551064
The Aaron
Roll20 Production Team
API Scripter
Permalink for 1814186 Quote
Eric: Riley D. said (emphasis mine) : If you are using Chrome and you are seeing an issue where the bottom-left part of your screen is showing as transparent or white, this is a current bug with Chrome 41 (the current "latest" version). They have fixed the issue in Chrome 42, which will be out in a few weeks. If you don't want to wait until then to fix the issue, you can update to the Chrome Beta version now: <a href="http://www.chromium.org/getting-involved/dev-chann" rel="nofollow">http://www.chromium.org/getting-involved/dev-chann</a>... , or you can temporarily use Firefox.
1428614544
Travis B.
Permalink for 1816821 Quote
Ok, so I am using the beta build for chrome & noticed a strange different issue arise. The bottom left no longer has the map glitch, but now my video won't show. I even went back and reinstalled the stable build and verified video works/map doesn't.
1428727836

Edited 1428729090
Soup Guy
Permalink for 1821709 Quote
I have a very similar problem. However, it is not a white box. It is a black box with pixels above it that shift when the map updates or when I click my mouse. ex . Notice how it affects the map only, and not the tokens in play. It only affects the bottom left side and as you can see, it takes up a lot of space and is very frustrating to deal with. (Yes those are swastikas in the pixels)
1428849567
The Aaron
Roll20 Production Team
API Scripter
Permalink for 1826150 Quote
I'm fairly certain that is the same issue presenting in a different manner. To be certain, you might try running this in Chrome Canary and see if you get the same behavior.
1428872490
Stephen Koontz
Forum Champion
Marketplace Creator
Sheet Author
API Scripter
Compendium Curator
Permalink for 1827387 Quote
I'm certain the color of the box is actually just the color of the background you've set for that map showing through.
1429236261
Soup Guy
Permalink for 1843188 Quote
Yeah, That seemed to fix it. I no longer have any issues when running it in Chrome Canary. Thanks for the help.
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