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How to effectively use roll20's chat

I would like to migrate my players from skype's chat to roll20. So how do I effectively use roll20's chat? Like it has a habit of dropping and not coming back until refresh, how to fix that? And is there a way to mute mics on and off?
If you are referring to Roll20 voice capabilities then yes, there is the ability to mute your own mic or mute someone else from being heard by you. The key, as far as I can tell, is having the same browser used by all users. Win7 or higher will clear up a lot of issues. Someone who has a slow/poor connection will still drop on occasion, but NOT having Skype hogging system resources helps cut processing lag. I would suggest seeing if youequipment as the GM can work with the system, then add one player at a time to see who is compatible and who isnt. Headsets are a must unless you love echo/feed back.
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Devlin M. said: I would like to migrate my players from skype's chat to roll20. So how do I effectively use roll20's chat? Like it has a habit of dropping and not coming back until refresh, how to fix that? And is there a way to mute mics on and off? When was the last time you used roll20's chat Devlin? I rarely have issues anymore with the built-in voice chat feature. As OldSchoolChris mentioned, there is a mute feature included. Make sure the Video/Voice avitar is set "small" or larger in order to toggle the mic on the avatar. If you are having dropout issues, I would check the Audio/Visual troubleshooting steps from the wiki(<a href="https://wiki.roll20.net/Audio_Visual_Troubleshooting" rel="nofollow">https://wiki.roll20.net/Audio_Visual_Troubleshooting</a>), and post to the Bug Reports & Technical Issues forum if you are still having problems. cheers.
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The Aaron
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API Scripter
I've only used the built in a little, but i'd be happy to experiment with it some if you need a testing partner. Here's what I know: mics can be muted -- You can certainly mute yourself, and it seems like you can mute others. As a player, I believe you can only mute your reception of them. Not sure how it works as the GM of the campaign. when I used it last weekend, we didn't have any problem with people dropping, though I remember that being an issue with the old flash implementation.
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Dropping out isn't the problem. Thats unavoidable, half of us seem to have terrible nets. Its reconnecting that I need to know how to do.
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vÍnce
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Devlin M. said: Dropping out isn't the problem. Thats unavoidable, half of us seem to have terrible nets. Its reconnecting that I need to know how to do. Aside from improving your bandwidth(or making the most of what you have), refreshing the editor is probably the only way to "reconnect" after someone loses their connection. ;-(
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Gold
Forum Champion
Vince said: Devlin M. said: Dropping out isn't the problem. Thats unavoidable, half of us seem to have terrible nets. Its reconnecting that I need to know how to do. Aside from improving your bandwidth(or making the most of what you have), refreshing the editor is probably the only way to "reconnect" after someone loses their connection. ;-( After waiting a couple minutes to let it reconnect on its own, then I agree with refreshing to reconnect. I think there are times when it is "spinning" as bandwidth dropped but it may reconnect itself (in those instances) when the bandwidth picks back up.
The in house audio is much better than a year ago, I use it for games two or three days a week and the sound is good, we have had few dropouts, and I run games with eight players on three continents.
When audio had dropped entirely once, i disabled the webrtc one mine as a DM, waited about a minute and enabled it again it it was smooth sailing after that.
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Gen Kitty
Forum Champion
I use Roll20 as my voicecom for playing WoW 4-5 nights per week. Generally every day or two I have to restart Firefox or my partner has to restart his firefox, or we both have to restart firefox but then things will work ok for the rest of the night. Firefox is touchy when it comes to tokbox; when in doubt: reload tab, check you're up to date (and NOT using unstable builds!), restart browser, reboot computer. One of these things will clear up issues 99% of the time. DIsabling and then re-enabling audio (receive and broadcast) clears up issues as well.