I can't hear the music

I can't hear the music in my game but my players can

Hi Jacob. I've encountered this before. Usually you need to clear your SoundCloud cookies, it may be easiest to clear all cookies from your web browser. I'm sorry you're having trouble with the site. Can you please follow Steps 1-3 of our Solving Technical Issues wiki page, taking special care to temporarily disable all browser add-ons and extensions, temporarily pause your anti-virus, and try switching browsers (for Chrome/Firefox specific issues) to see if one of those components is causing the problem. If all of that fails, please follow Step 4 , including providing all of the necessary information, so that we can further assist you. Step 3 of that should help clear cookies from Firefox or Chrome, <a href="https://wiki.roll20.net/Solving_Technical_Issues#S" rel="nofollow">https://wiki.roll20.net/Solving_Technical_Issues#S</a>...

thank you it's working now

I am not the GM but, I can't hear the music. Not from any browser. And I cleaned my cache and tried deactivating adblokc and antivirus software, but it doesn't work

Usually you need to clear your SoundCloud cookies, it may be easiest to clear all cookies from your web browser. I'm sorry you're having trouble with the site. Can you please follow Steps 1-3 of our Solving Technical Issues wiki page, taking special care to temporarily disable all browser add-ons and extensions, temporarily pause your anti-virus, and try switching browsers (for Chrome/Firefox specific issues) to see if one of those components is causing the problem. If all of that fails, please follow Step 4 , including providing all of the necessary information, so that we can further assist you. Step 3 of that should help clear cookies from Firefox or Chrome, <a href="https://wiki.roll20.net/Solving_Technical_Issues#S" rel="nofollow">https://wiki.roll20.net/Solving_Technical_Issues#S</a>...