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Stuck on loading screen

Hey today a friend of mine invited me to roll20.
The first time all worked fine, after reopening the campaign i stuck in loading screen.
P.s. hope my english is not to bad.
June 14 (10 years ago)
Pat S.
Forum Champion
Sheet Author
Hello Marik M. I'm sorry you're having trouble with the site. Can you please follow Steps 1-3 of our Solving Technical Issues wiki page, taking special care to temporarily disable all browser add-ons and extensions, temporarily pause your anti-virus, and try switching browsers (for Chrome/Firefox specific issues) to see if one of those components is causing the problem. If all of that fails, please follow Step 4, including providing all of the necessary information, so that we can further assist you.
June 14 (10 years ago)

Edited June 14 (10 years ago)
  • A detailed description of the issue. The more information you can give us, the better able we'll be to fix the issue promptly!:Stucking on Loading Screen.
  • Step by step instructions on how to reproduce the issue.: Just trying to connect to the Campaign
  • Your computer's settings
    • Web Browser: Firefox(38.0.5) Chrome(43.0.2357)
    • Browser Version:^
    • Operating System:Windows7
    • If Javascript is enable: Need to ask for permission
    • Your anti-virus software: Avira
    • List of any browser add-ons or extensions enabled
A Console Log from the moment you logged into the page through when you encountered the issue.

hope that this will help you.
June 15 (10 years ago)
I would suggest trying to disable your addons- especially ad block and clearing your cache and trying again. Make sure Javascript is running too.

Would it be possible to get the console log in English? That would help me help you out.

Thanks
June 15 (10 years ago)
Jan L.
Pro
Marketplace Creator
Roll20 seems to be down. Me and my party have the same problem
I'm currently having the same problem with a campaign I'm running. I was working on some new pages, it told me I was disconnected, now the campaign won't load when I try to refresh it. It appears all my pages are gone.
June 15 (10 years ago)

Edited June 15 (10 years ago)
Havoc
Sheet Author
API Scripter
Same here. Something's wrong with Roll20.

EDIT: Works now.
Yep, same here.
same a message came up and said that connection was interrupted so I restarted my router and logged bag on and now Im stuck on a loading screen...
Same here!
June 15 (10 years ago)

Edited June 15 (10 years ago)
Just cleared the catch and my hostory in chrome and the campaign is loading correctly now.
June 15 (10 years ago)

Edited June 15 (10 years ago)
I too am getting stuck on loading after the countdown expires. All I was attempting to do was get into my campain to edit it for tonight.

EDIT: It seems like it comes and goes. Sometimes it hangs sometimes it takes a few min but gets in and sometimes a few seconds
same for me after 15h of work how can i debug that ?
June 15 (10 years ago)
About an hour ago, we did have some server issues that should be resolved now. Please check the site again and post if you are still having issues.

Thanks!