I'm sorry you're having trouble with the site. It sounds like you're both experiencing the same issue, but sometimes it turns out to be different, so you may want to each troubleshoot until we find the resolution. Can you please follow Steps 1-3 of our Solving Technical Issues wiki page, taking special care to temporarily disable all browser add-ons and extensions, temporarily pause your anti-virus, and try switching browsers (for Chrome/Firefox specific issues) to see if one of those components is causing the problem. If all of that fails, please follow Step 4 , including providing all of the necessary information, so that we can further assist you.