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D&D 5e character sheet display/calculation issues (varies by browser)

June 20 (10 years ago)

Edited June 20 (10 years ago)
I just started playing around with the included 5e character sheet (which I love the layout). However, I'm seeing something funky and want to see if there's something I'm missing or if I just have a browser issue.

INTERNET EXPLORER 11
In IE the character sheet looks perfect, however it doesn't appear to be populating any of the modifier fields:



OOGLE CHROME 43
I switched over to Chrome and the values are there, however the sheet itself isn't formatting correctly, opting for a sort of column view:


Is this a known issue, or is there just something I need to be doing differently? I believe they're calculating in IE as my token shows my AC, it seems to just be a display issue. Thanks in advance.
June 21 (10 years ago)
The Aaron
Roll20 Production Team
API Scripter
I'm sorry you're having trouble with the site. Can you please follow Steps 1-3 of our Solving Technical Issues wiki page, taking special care to temporarily disable all browser add-ons and extensions, temporarily pause your anti-virus, and try switching browsers (for Chrome/Firefox specific issues) to see if one of those components is causing the problem. If all of that fails, please follow Step 4, including providing all of the necessary information, so that we can further assist you.

June 21 (10 years ago)

Edited June 21 (10 years ago)
Kryx
Pro
Sheet Author
API Scripter
It looks like you may have increased the font size on chrome? Click in the chat area and hold ctrl and scroll down on the mousewheel. If it's 100% then that's not the issue.

You should also take a peak at the Shaped 5e sheet and see which one you like more.
June 21 (10 years ago)

Edited June 21 (10 years ago)
- Firefox works fine (though 3D dice doesn't perform as well as IE or Chrome), so I may just stick with that and suggest it to players as the recommended browser (I'll test on my machine at work and see if the issues persist there).
- I don't have any extensions installed, though I have Norton 360 installed (the extensions are disabled in Chrome). I've started Internet Explorer using the -extoff switch and the issue persists there (with both the regular and shaped 5e sheets), even with Norton disabled.
- Chrome behaves the same way with Norton disabled. As for the sizing, it looks a little better if I *decrease* the font size 1 or 2 steps, but the screenshot posted is at the default size (Ctrl+0).
- Clearing cache didn't resolve the issue in either browser.

I think I like the non-shaped more (though that's just the one I'm used to seeing), so as I said I may just recommend Firefox. I'll play around with what it looks like on another machine and see if I can duplicate the problem (I'm running Windows 8.1 Pro in 1920x1200 resolution). If I can't I'll just blame myself and assume it'll work fine for everyone else. :) Thanks!

**EDIT**

I can confirm it worked fine in Chrome on my Windows 7 PC, so it's just something funky with my machine. I won't worry about it.
June 22 (10 years ago)
Alrighty, if it continues to act up we can try further troubleshooting it to try resolving the issue.