If you bothered to actually read the posts, (rather than just ignoring them, giving a generic answer and disappearing) you'd realize that switching between Chrome and Firefox fixes nothing. And the reason for the issue was already explained by other posters. The certificate for the page is bad. There's probably an option somewhere that will allow your browser to accept the expired cert, (never needed to use it before so I'd need to search to find it) but that would be the fix until the certificate is renewed. The answer you just gave is horrible customer service, since it shows that you aren't listening to what the customers are saying. Which being a comm guy, I know all about. We do it all the time because most people don't know a thing about computers. The problem with that assumption here is, you're dealing with geeks/nerds/etc on this site, because we love d&d. You're therefore going to have more computer literate people here than you probably have in your own company. So what normally is actually a good practice because most people don't read the help guidelines, is a bad one here.
