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Campaign Not Loading

1336069781
Jesse
KS Backer
Since working on my campaign the other night I've changed locations (where roll20 has worked before) and tried to load up my campaign. I get the start up video, but background stays black. If video is closed it stays on the loading screen (with whatever interesting phrase is placed with it) I cant seem to get around this. Will try it again back at home tonight.
Odd. Keep us updated on this.
Still works fine at home, work has too much shut down to start (was experimenting with jukebox last night) I shut things down and will see if it loads at work again.
Mine just started doing this. I've left it up for a few minutes with no change, and I've tried refreshing several times; odd, considering it was working not 15 minutes before.
I'm getting this problem too... it just started a couple minutes ago. No one can load any of my campaigns.
Nevermind, refreshed it about three times, left it up for about five minutes, and it loaded this time. Odd.
Yep, same here... they are now loading again, after I let it sit there for several minutes. Several changes I made before I noticed the problem were not saved after it finally reloaded :( Mac OS X 10.5.8, Firefox 12.0 and Chrome 18.0 Update (5/3 - 11:41pm PST): Happening again... Update (5/3 - 12:21pm PST): Still broken :( Update (5/4 - 12:47am PST): Finally working again!
1336096658
Orphansmith
KS Backer
Marketplace Creator
I'm experiencing the same problem. Was able to load my campaign at work no problem, but now that I'm home it's not working. It's late so I'm not going to wait around to see if it loads up if I wait, but everytime I try to start up my saved campaign the tutorial video loads and I'm treated with the black screen and some message about something loading.
Mac OS 10.6.8. FireFox 12.0 After working fine for a while, my campaign will now not load.
Windows 7 Firefox 12 Campaign worked last night, worked for about 10 minutes tonight, and now will not load. Stuck on opening planar transport screen.
Same here. Chrome 18.0.1025.168 on OSX 10.7.3. Developer tools shows the attached error.
Found this thread in a different forum: <a href="http://community.roll20.net/discussion/comment/338" rel="nofollow">http://community.roll20.net/discussion/comment/338</a> Looks like the same problem; seems they fixed it.
Hmmm...this *may* be a different issue. Please let me know if it happens again. My *guess* is that the sync server was having an issue or two last night while I was asleep...but hopefully it's righted itself. I'll see if there's a way that I can give better error reporting when that happens.
Fixed this morning! Thanks!
Yep, I have confirmed with one of our backend partners that there as a wee bit of downtime on their end last night. So you shouldn't be seeing anymore issues, closing out.