Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Can only sometimes interact with shapes

When I draw shapes with the "draw shape" tool, I can only sometimes interact with them. Sometimes, my cursor indicates that the shape can be interacted with when it's over a part of that shape, and then indicates that it cannot be interacted with as I move my cursor to a different part of the shape. This has been consistently been occurring ever since I started using Roll20 about 10 months ago, and has been replicated on 2 computers and both Chrome and Firefox.
1441238933
Gen Kitty
Forum Champion
Before we dive into the guts of the issue, we're going to need you to do a few things for us, things that sometimes fix issues for users before more extensive troubleshooting is needed. Can you please follow Steps 1-3 of our Solving Technical Issues checklist to see if one of those components is causing the problem? If doing that fixes the issue, just let us know. Otherwise, move on to Step 4 , and we'll need all that information to further assist you.
@Alexander, Are you checking to make sure you are on the right layer that the object is on? Also, can you right click them to interract with them?
1441301967
Stephen Koontz
Forum Champion
Marketplace Creator
Sheet Author
API Scripter
Compendium Curator
Alexander, also what level of zoom are you on, default or are you zoomed out?