
Hello Roll20 team! I just buy a new tablet (new, not refurbished)! I installed the application(the first thing I installed) But each time I try to open one of my games, it crash...and it is happening for any games.
I already checked on the bug report list and nobody seems to talk with the Roll20 Application directly, only via the website using different browser and different Devices (Phones, Tablet and computers)
.
I know you will need as much information as possible on my tablet so here you go:
Model: PLT9649G (PROSCAN)
Android Version: 4.4.4
Size: 9"
RAM: 1GB DDR3
Processor: Quad core processor
Build number: KTUB4Q
Flash Storage: 8GB (expandable with an SD card (max 32GB))
you can find more specifications on this site if needed: http://www.hhgregg.com/proscan-9-8gb-android-4-4-kitkat-touchscreen-tablet-with-case-and-keyboard/item/PLT9649G
Oh yes, Here is the tests I did and all tests failed:
shutdown the tablet (never did it when I buy it);
restart the application (sooo obvious);
delete all files from the application;
reinstall the application;
tried different Wi-Fi connexions (at home, at work, using my cellphone connexion);
with full charge, low charge, pluged on the wall (not sure if it was very useful but anything can happen);
Notice that via the website it's working perfectly (using Dolphin and Google Chrome) it is slow but it's working.
Thank you for your help!
I already checked on the bug report list and nobody seems to talk with the Roll20 Application directly, only via the website using different browser and different Devices (Phones, Tablet and computers)
.
I know you will need as much information as possible on my tablet so here you go:
Model: PLT9649G (PROSCAN)
Android Version: 4.4.4
Size: 9"
RAM: 1GB DDR3
Processor: Quad core processor
Build number: KTUB4Q
Flash Storage: 8GB (expandable with an SD card (max 32GB))
you can find more specifications on this site if needed: http://www.hhgregg.com/proscan-9-8gb-android-4-4-kitkat-touchscreen-tablet-with-case-and-keyboard/item/PLT9649G
Oh yes, Here is the tests I did and all tests failed:
shutdown the tablet (never did it when I buy it);
restart the application (sooo obvious);
delete all files from the application;
reinstall the application;
tried different Wi-Fi connexions (at home, at work, using my cellphone connexion);
with full charge, low charge, pluged on the wall (not sure if it was very useful but anything can happen);
Notice that via the website it's working perfectly (using Dolphin and Google Chrome) it is slow but it's working.
Thank you for your help!