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Wierd problem with player in game but not in game

One of my players is showing in the campaign but... when he logs into the campaign it says he is not connected. When he left the campaign however, it still showed him in the campaign. He can enter other campaigns just fine however, just not this one. He tried clearing his cache and everything but that didn't help. What  to do?
1445550482

Edited 1445550542
Oh he says the dev server isn't loading for him at all. He apparently doesn't normally enter the dev server when entering my games. And gets the connection timed out message now when he tries to connect to the dev server.
I kicked him and reinvited him, he was able to get into the dev server but when he tried entering my game he says it stopped on the loading screen
1445551614
Gen Kitty
Forum Champion
Since it doesn't hurt anything to do so, please have your player go through Steps 1-3 of our Solving Technical Issues checklist just to confirm he's hit every step.  You'd be surprised at how many innocent addons and antivirii cause issues when interacting with Roll20.  If by some miracle doing that fixes the issue, just let us know. Otherwise, move on to Step 4 , and we'll need all that information to further assist you.
Okay everyone when they leave seems to ghost still being stuck
1445552251

Edited 1445552288
I am not sure how to explain it. Its just going loopy. At first we all got in and he did, but he said it just had the red disconnected from server box. He refreshed, left, cleared cache, everything. But no difference and even when he left he was still ghosting in the campaign. And then he found he couldn't get into the dev server forum part of the campaign. I kicked him, reinvited and he was able to access the forum part but when he tried logging in he was unable to finish loading the campaign. I tried making a copy in the main server but that didn't work either, seemed to be unable to disconnerct itself from the dev server version. See above. Your computer's settings (A good place to find this info if you don't know it is Support Details ): Chrome, latest version, no add-ons,. Browser Version: latest Windows 10 Yes Microsoft essentials defender None You can optionally include screenshots by using the "Attach a File" link when submitting a post. app.roll20.net/:12 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-L/FA6rbJRipZ1u99ewigCl/MhyEd2wY4RPV+iY8GyZs='), or a nonce ('nonce-...') is required to enable inline execution. app.roll20.net/:13 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-v19duySXMwXd3zUU660hZgcRTRW/BoLT6eLuziV0Xdk='), or a nonce ('nonce-...') is required to enable inline execution. app.js?1445528998:29 70 app.js?1445528998:30 TOUCH SUPPORTED: false app.js?1445528998:30 USING WEBGL ACCELERATION... app.js?1445528998:30 WEBGL STARTUP SUCCESS app.js?1445528998:25 select app.js?1445528998:25 Switch mode to select app.js?1445528998:40 Initializing new dice engine with randomness... app.js?1445528998:40 Using random entropy app.js?1445528998:44 window resize app.js?1445528998:30 Final set zoom! app.js?1445528998:30 UPDATE GL SIZE! app.js?1445528998:30 Final set zoom! tutorial_tips.js:7 tuts loaded app.js?1445528998:36 Final page load. app.js?1445528998:44 Refresh jukebox List! app.js?1445528998:36 Scan for new plays! app.js?1445528998:35 Auth'ed. app.js?1445528998:35 Go post auth! app.js?1445528998:36 Scan for new plays! app.js?1445528998:35 initial setup app.js?1445528998:44 Refresh jukebox List! app.js?1445528998:42 Refresh Journal List! app.js?1445528998:42 Uncaught TypeError: Cannot read property 'get' of undefined app.js?1445528998:38 refershing page listings! app.js?1445528998:35 Got players value... app.js?1445528998:35 joining game... app.js?1445528998:34 Player -JTsHADpRBy1GrKaSCvR is offline... app.js?1445528998:34 1 app.js?1445528998:44 1 app.js?1445528998:34 I think I should be first? app.js?1445528998:34 FIRST PLAYER: -JTtEs38SXhn9Y12AJQj app.js?1445528998:34 Player -J_s_5Tn16dlNufMluKD is offline... app.js?1445528998:34 Player -JoQ_1NzT7qhL6EJqD_7 is offline... app.js?1445528998:34 Player -JqIt7UxQ9upFPRgb7zV is offline... app.js?1445528998:34 Player -JqPQ_MIGPJDZDPiThcA is offline... app.js?1445528998:34 Player -JqQzxV4B38h1ZjgKIqn is offline... app.js?1445528998:34 Player -Jsj6DIrg5PzWBSWvhXE is offline... app.js:34 Player -JzJ1GinWA7-kAukSlI- is offline... app.js:34 Player -K1GX39xA1m_ThHBJpqa is offline... app.js:35 Deferred finish joining... app.js:29 Firebase Online app.js:34 Adding myself before -JTtEs38SXhn9Y12AJQj app.js:36 Scan for new plays! app.js:42 initiatlizing video chat app.js:42 Connecting to WebRTC app.js:44 Refresh jukebox List! app.js:42 Connected to session app.js:42 Someone just connected. app.js:42 It's us? app.js:29 Timeout ref showed error! 2app.js:33 Full load page! app.js:35 We have 34 pages app.js:35 handle page changes app.js:35 false app.js:38 refershing page listings! app.js:35 init active page! app.js:33 activate page! app.js:33 FULLY ACTIVATE VIEWS FOR PAGE. 2app.js:41 Didn't find a roll template called 'dnd4epower'd20.textchat.incoming @ app.js:41 app.js:33 Graphics: 0 app.js:33 Paths: 0 app.js:38 refershing page listings! app.js:33 Reorder by ZORDER app.js:42 Refresh Journal List! app.js:42 Search took 52ms app.js:32 Do refresh link cache! app.js:33 Reorder by ZORDER app.js:41 Finished after going 2 levels deep. app.js:41 Begin processing op! app.js:41 Inline rolls complete! app.js:33 Reorder by ZORDER 4app.js:36 Updating character sheet values app.js:29 Timeout ref showed error! 10app.js:36 Updating character sheet values app.js:44 window resize app.js:30 Final set zoom! app.js:30 UPDATE GL SIZE! app.js:30 Final set zoom! 8app.js?1445528998:36 Updating character sheet values <a href="https://s3.amazonaws.com/files.d20.io/images/5172950/Jc9udH4Q_f3A63OHpJ1-wA/thumb.png?140806439655555444444445" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5172950/Jc9udH4Q_f3A63OHpJ1-wA/thumb.png?140806439655555444444445</a> Failed to load resource: net::ERR_CONNECTION_RESET app.js?1445528998:29 Error loading image, probably due to cors. Trying once without CORS for <a href="https://s3.amazonaws.com/files.d20.io/images/5172950/Jc9udH4Q_f3A63OHpJ1-wA/thumb.png?14080643965555544444444" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5172950/Jc9udH4Q_f3A63OHpJ1-wA/thumb.png?14080643965555544444444</a> app.js?1445528998:33 Reorder by ZORDER <a href="https://s3.amazonaws.com/files.staging.d20.io/images/210386/NSNBzvI7RIj-UG5qRKYkcA/thumb.png?144252470745" rel="nofollow">https://s3.amazonaws.com/files.staging.d20.io/images/210386/NSNBzvI7RIj-UG5qRKYkcA/thumb.png?144252470745</a> Failed to load resource: net::ERR_CONNECTION_RESET app.js?1445528998:29 Error loading image, probably due to cors. Trying once without CORS for <a href="https://s3.amazonaws.com/files.staging.d20.io/images/210386/NSNBzvI7RIj-UG5qRKYkcA/thumb.png?14425247074" rel="nofollow">https://s3.amazonaws.com/files.staging.d20.io/images/210386/NSNBzvI7RIj-UG5qRKYkcA/thumb.png?14425247074</a> <a href="https://s3.amazonaws.com/files.d20.io/marketplace/6098/oqKDnLb5W_fEG4hMc8iXuQ/thumb.png?134026558345" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/6098/oqKDnLb5W_fEG4hMc8iXuQ/thumb.png?134026558345</a> Failed to load resource: net::ERR_CONNECTION_RESET app.js?1445528998:29 Error loading image, probably due to cors. Trying once without CORS for <a href="https://s3.amazonaws.com/files.d20.io/marketplace/6098/oqKDnLb5W_fEG4hMc8iXuQ/thumb.png?13402655834" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/6098/oqKDnLb5W_fEG4hMc8iXuQ/thumb.png?13402655834</a> <a href="https://s3.amazonaws.com/files.d20.io/images/6071664/Dkwc9gE7BMPndJcwNMVqJg/thumb.png?141410866644444445" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/6071664/Dkwc9gE7BMPndJcwNMVqJg/thumb.png?141410866644444445</a> Failed to load resource: net::ERR_CONNECTION_RESET app.js?1445528998:29 Error loading image, probably due to cors. Trying once without CORS for <a href="https://s3.amazonaws.com/files.d20.io/images/6071664/Dkwc9gE7BMPndJcwNMVqJg/thumb.png?14141086664444444" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/6071664/Dkwc9gE7BMPndJcwNMVqJg/thumb.png?14141086664444444</a> <a href="https://s3.amazonaws.com/files.staging.d20.io/images/209859/lKz0OoubIcQC8AeSRFdfXw/thumb.png?1441581525445" rel="nofollow">https://s3.amazonaws.com/files.staging.d20.io/images/209859/lKz0OoubIcQC8AeSRFdfXw/thumb.png?1441581525445</a> Failed to load resource: net::ERR_CONNECTION_RESET app.js?1445528998:29 Error loading image, probably due to cors. Trying once without CORS for <a href="https://s3.amazonaws.com/files.staging.d20.io/images/209859/lKz0OoubIcQC8AeSRFdfXw/thumb.png?144158152544" rel="nofollow">https://s3.amazonaws.com/files.staging.d20.io/images/209859/lKz0OoubIcQC8AeSRFdfXw/thumb.png?144158152544</a> 2app.js?1445528998:33 Reorder by ZORDER <a href="https://s3.amazonaws.com/files.staging.d20.io/images/213267/ZmyAMMXvCO4zdLMwUjB7Tw/med.png?14454714105" rel="nofollow">https://s3.amazonaws.com/files.staging.d20.io/images/213267/ZmyAMMXvCO4zdLMwUjB7Tw/med.png?14454714105</a> Failed to load resource: net::ERR_CONNECTION_RESET app.js?1445528998:29 Error loading image, probably due to cors. Trying once without CORS for <a href="https://s3.amazonaws.com/files.staging.d20.io/images/213267/ZmyAMMXvCO4zdLMwUjB7Tw/med.png?1445471410" rel="nofollow">https://s3.amazonaws.com/files.staging.d20.io/images/213267/ZmyAMMXvCO4zdLMwUjB7Tw/med.png?1445471410</a> app.js?1445528998:32 Swapping <a href="https://s3.amazonaws.com/files.staging.d20.io/images/213267/ZmyAMMXvCO4zdLMwUjB7Tw/med.png?1445471410" rel="nofollow">https://s3.amazonaws.com/files.staging.d20.io/images/213267/ZmyAMMXvCO4zdLMwUjB7Tw/med.png?1445471410</a> to <a href="https://s3.amazonaws.com/files.staging.d20.io/images/213267/ZmyAMMXvCO4zdLMwUjB7Tw/thumb.png?1445471410" rel="nofollow">https://s3.amazonaws.com/files.staging.d20.io/images/213267/ZmyAMMXvCO4zdLMwUjB7Tw/thumb.png?1445471410</a> app.js?1445528998:32 setting src
The "Connection Reset" errors they're getting with S3 seem to be at least part of the problem. What happens if they just click on this link directly? <a href="https://s3.amazonaws.com/files.staging.d20.io/images/213267/ZmyAMMXvCO4zdLMwUjB7Tw/med.png?14454714105" rel="nofollow">https://s3.amazonaws.com/files.staging.d20.io/images/213267/ZmyAMMXvCO4zdLMwUjB7Tw/med.png?14454714105</a>
1445640308

Edited 1445640400
I'll ask them. I ended up copying the game to main server then copying that game with a brand new name to fix the problem. As there also seems to be some weird thing with the name of the campaign effecting stuff wierdly. So if I don't change the name completely, it won't differentiate from the dev server version or the main server. Even with cache cleared.
I can see that picture fine. Shows a drow token.