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Adding Soundcloud tracks from URLs

December 02 (9 years ago)

Edited December 02 (9 years ago)
Hi.

Noticed an issue adding Soundcloud tracks to the Jukebox from their URLs - as of this past Sunday, this function doesn't appear to work and results in the Add Sound window "Searching for music" and then timing out. For test purposes I tried adding a track that I uploaded and configured permissions of myself(track is Public, App Playback is enabled).

Searching for tracks by title appears to return results just fine, so this appears to be limited to adding a specific track by entering its URL.

Running Chrome 47.0.2526.73 on Windows 10.
December 02 (9 years ago)
Gen Kitty
Forum Champion
While this is likely a Soundcloud issue, it would still be helpful for you to please follow Steps 1-3 of our Solving Technical Issues checklist (confirm you're using the latest non-test version of Firefox or Chrome; turn off all extensions, addons, and anti-virus; and clear your cache) to see if one of those components is causing the problem? We can only help if we can recreate your issue, so it is important that you follow each step.

If doing that fixes the issue, just let us know. Otherwise, move on to Step 4, and we'll need all that information to further assist you.