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maps disaperaring

1452827732
Just logged into my campaign and the maps are gone and much of my hard dynamic lighting work, whats up with this?
1452834540
Gen Kitty
Forum Champion
Before we dive into the guts of the issue, we're going to need you to do a few things for us, things that sometimes fix issues for users before more extensive troubleshooting is needed. Can you please follow Steps 1-3 of our Solving Technical Issues checklist (confirm you're using the latest non-test version of Firefox or Chrome, and also try switching browsers briefly; turn off all extensions, addons, and anti-virus; and clear your cache) to see if one of those components is causing the problem? We can only help if we can recreate your issue, so it is important that you follow each step. If doing that fixes the issue, just let us know. Otherwise, move on to Step 4 , and we'll need all that information, in addition to a link to the game (in the form of <a href="https://app.roll20.net/campaigns/details/xxxxxx/" rel="nofollow">https://app.roll20.net/campaigns/details/xxxxxx/</a> , not a join link) to further assist you.
1452840724
switching from Firefox to Chrome replaced maps & tokens i could not see.&nbsp;
1452842518
Pat S.
Forum Champion
Sheet Author
If you wish to continue troubleshooting the problem with Firefox, please follow step 4 from the link supplied above. If not please let us know and we will mark this thread resolved and close it.