Can you please follow Steps 1-3
of our Solving Technical Issues checklist (confirm you're using the latest non-test version of Firefox or Chrome and briefly change browsers; turn off all extensions, addons, and anti-virus; and clear your cache) to see if
one of those components is causing the problem? We can only help if we
can recreate your issue, so it is important that you follow each step. If doing that fixes the issue, just let us know. Otherwise, move on to Step 4 , and we'll need all that information to further assist you.