Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account
This post has been closed. You can still view previous posts, but you can't post any new replies.

Stuck on loading screen in !1! game

Hello, i've had a problem since yesterday that i wasn't able to join one of the games i've been playing, but i am able to join other games. Description: We were playing a game, and suddenly everyone disconnected from roll 20, the others where able to join without any problems, but i would end up stuck in loading screen for the rest of the session, and still is, so i decided to ask you smart guys if you know whats going on. :) Another thing to add (if of any importance) is that i dont log out very often, but usually refresh once a day. Can't join this specific game Roll202 = Can join other games How to reproduce the problem; Just trying to enter the game again, which i can not ;) System info:  Using Google Chrome (newest version? Just reinstalled it) Not using any extensions of the browser on this webpage, even though i tried to remove it (addblock) completely, but still dosn't work. I'm using windows 8 Also im sorry if this is a known problem, but i didn't know where to ask, and i couldnt see it in the faq. Thanks!
1459302106

Edited 1459302161
Hi, Sensu M. I'm sorry to see that you're having loading issues. I see that you've starting with Solving Technical Issues ; great! Let's finish up the first three steps: Step 1: Make sure to use the right browser Please check if these issues persist when using Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Already done! Step 3: Clear your cache If none of the above succeeds, let's finish Step 4 . We still need: Your anti-virus software If Javascript is enabled A Console Log from the moment you logged into the page through when you encountered the issue. Thank you!
I have tried both firefox and internet explore, dosnt work. Also i tried clearing my cache and resetting my dns through cmd. My anti-virus is currently disabled. I tried with javascrip on an off (as its chrome). How do i do the console log? i havent done that before :) 
1459304672

Edited 1459304783
Sensu M. said: How do i do the console log? i havent done that before :)&nbsp; (Quoting from the Step 4 section:) In Google Chrome Use the keyboard shortcut: Command - Option - J (Mac) or Control -Shift -J (Windows/Linux). If that doesn't work, follow these instructions: <a href="https://developers.google.com/chrome-developer-tools/docs/console#opening_the_console" rel="nofollow">https://developers.google.com/chrome-developer-tools/docs/console#opening_the_console</a> In Mozilla Firefox Use the keyboard shortcut: Control-Shift-K (Command-Option-K on the Mac) If that doesn't work, follow these instructions: <a href="https://developer.mozilla.org/en-US/docs/Tools/Web_Console" rel="nofollow">https://developer.mozilla.org/en-US/docs/Tools/Web_Console</a> Basically, open up the Console, join the game, wait a minute or so, copy and paste all of the log into a reply.
Thats alot of text i will first do what i think is importent, then i will post the entire thing i gues :p but there's ALOT
Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net https://*.googlesyndication.com <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> https://*.googlesyndication.com <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> https://*.googlesyndication.com <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> https://*.googlesyndication.com https://*.firebaseio.com https://*.googlesyndication.com https://*.opentok.com https://*.googlesyndication.com <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-LvHPJFVyJvMYWjGgUfme8FcN7rsWamtV/xw4Zblryqg='), or a nonce ('nonce-...') is required to enable inline execution. app.roll20.net/:13 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net https://*.googlesyndication.com <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> https://*.googlesyndication.com <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> https://*.googlesyndication.com <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> https://*.googlesyndication.com https://*.firebaseio.com https://*.googlesyndication.com https://*.opentok.com https://*.googlesyndication.com <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-4QwXovPHniLlS0ynk1JwQXWyAkcyJiqAtUqzQkoWhxg='), or a nonce ('nonce-...') is required to enable inline execution. app.js?1457999782:29 70 app.js?1457999782:30 TOUCH SUPPORTED: false app.js?1457999782:30 USING WEBGL ACCELERATION... app.js?1457999782:30 WEBGL STARTUP SUCCESS app.js?1457999782:25 select app.js?1457999782:25 Switch mode to select app.js?1457999782:40 Initializing new dice engine with randomness... app.js?1457999782:40 Using random entropy app.js?1457999782:43 Compiling sheet... app.js?1457999782:43 Found rolltemplate: 5eDefault jquery.1.8.2.min.js:2 The specified value "((@{is_pc} * @{pc_level}) + (@{is_npc} * @{challenge}))" is not a valid number. The value must match to the following regular expression: -?(\d+|\d+\.\d+|\.\d+)([eE][-+]?\d+)? then alot of those same things "The specified value" something. The specified value "@{armorACbase6}+floor(@{armortype6})+@{armormagicbonus6}" is not a valid number. The value must match to the following regular expression: -?(\d+|\d+\.\d+|\.\d+)([eE][-+]?\d+)? app.js?1457999782:43 Finding sheet rolls... app.js?1457999782:45 window resize app.js?1457999782:30 Final set zoom! app.js?1457999782:30 UPDATE GL SIZE! app.js?1457999782:30 Final set zoom! tutorial_tips.js:7 tuts loaded app.roll20.net/:1 Mixed Content: The page at '<a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a>' was loaded over HTTPS, but requested an insecure image '<a href="http://imgsrv.roll20.net/?src=i.imgur.com/4725LWH.png" rel="nofollow">http://imgsrv.roll20.net/?src=i.imgur.com/4725LWH.png</a>'. This content should also be served over HTTPS. app.js?1457999782:36 Final page load. app.js?1457999782:36 Scan for new plays! imgsrv.roll20.net/?src=i.imgur.com/4725LWH.png:1 GET <a href="http://imgsrv.roll20.net/?src=i.imgur.com/4725LWH.png" rel="nofollow">http://imgsrv.roll20.net/?src=i.imgur.com/4725LWH.png</a> net::ERR_EMPTY_RESPONSE firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=59853618&cb=1&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=59853618&cb=1&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=46747328&cb=2&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=46747328&cb=2&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=20131710&cb=3&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=20131710&cb=3&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=58641821&cb=4&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=58641821&cb=4&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=98322928&cb=5&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=98322928&cb=5&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=51146682&cb=6&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=51146682&cb=6&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=93155777&cb=7&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=93155777&cb=7&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=94405860&cb=8&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=94405860&cb=8&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=77998731&cb=9&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=77998731&cb=9&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=27873680&cb=10&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=27873680&cb=10&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=84509207&cb=11&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=84509207&cb=11&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=89908677&cb=12&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=89908677&cb=12&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=73453818&cb=13&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=73453818&cb=13&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=41923534&cb=14&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=41923534&cb=14&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=28199659&cb=15&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=28199659&cb=15&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=16469956&cb=16&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=16469956&cb=16&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=97460063&cb=17&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=97460063&cb=17&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=31598507&cb=18&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=31598507&cb=18&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=12936087&cb=19&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=12936087&cb=19&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=51094559&cb=20&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=51094559&cb=20&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=24707802&cb=21&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=24707802&cb=21&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=93182892&cb=22&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=93182892&cb=22&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=15957364&cb=23&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=15957364&cb=23&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=77067320&cb=24&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=77067320&cb=24&v=5</a> net::ERR_CONNECTION_CLOSED(anonymous function) @ firebase.2.4.0.js:167 firebase.2.4.0.js:167 GET <a href="https://roll20-17.firebaseio.com/.lp?start=t&ser=23758188&cb=25&v=5" rel="nofollow">https://roll20-17.firebaseio.com/.lp?start=t&ser=23758188&cb=25&v=5</a> net::ERR_CONNECTION_CLOSED
well, lets just say, if you need the long version i will give that to you, its really long :p
Also all the specified have warning next to them and the rest error
also another note (as i see it says imgur in the error somewhere), we used ALOT of imgurs :p
And our DM tried to remove me from the game, and added me to it again, sorry small pieces of maybe importent info :p
1459313004

Edited 1459313102
Thank you. It appears that you're having issues connecting to Firebase. Several other users have recently reported the same issue. In order to streamline the troubleshooting process for this issue, we're asking that all discussion relating to it take place in a central thread: <a href="https://app.roll20.net/forum/post/3161668/game-doesnt-get-past-loading-screen" rel="nofollow">https://app.roll20.net/forum/post/3161668/game-doesnt-get-past-loading-screen</a> Please check the above thread for suggestions and possible interim solutions.