This has come up before , but in the interest of checking to see if something has changed, I decided to re-run some tests. 9990 rolls each of d20 and d100 produced the following:
D20
Average: 10.5
Stdev: 18.03359438
D100
Average: 50.5
Stdev: 9.888775394
Now, the stdev for D20 is a bit higher than I was expecting; it's something I've asked the devs to look into. However, fundamentally, I think this issue comes down to the fact that random numbers don't seem random to humans, especially in 'small' sample sizes. It's an issue any software with random numbers faces: VTTs, video games, etc.
All that being said: Sarah A, the numbers you posted do seem rather skewed. Do you think you could ask your friend to get another (preferably larger) sample size? We would like to know if there is some other factor that could indeed be skewing the dice roller.
Thanks!