Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Patient extraordinary sight

One of my players in my Princes of Apocalypse adventure is able to see everything on the map even with the dynamic lighting working.  When I control L his character I see all the dynamic lighting lines.  I've deleted his token and uploaded it a new one, but the problem still exist.  We only played one game and I hope it is not still a problem the next time around.  Any thoughts?
1467171416
Gen Kitty
Forum Champion
I'm sorry to hear that you're having issues with the site. Could you please have your player carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!
Will do.  Thanks.
He was using Chrome.  When he switched to Firefox the problem was resolved.  Thanks.
1468011363
Gen Kitty
Forum Champion
I'm glad switching browsers helped.  If figuring out why Chrome doesn't work in this case is something you'd like to follow up on, please follow steps 2 through 4, from above, and post the results here :)