My players were doing out first session testing Roll20 and at the first map change a problem arose. We were able to play fine on the first map, but when transitioning to the second, we had one player unable to load the map.
He attempted refreshing the page, relaunching his browser (Firefox 12.0), to no avail. We decided to all exit the campaign and relaunch it, at which point another player, who had previously successfully transitioned to the map and also runs Firefox 12 was no longer able to load the map. While myself and the third player have been able to successfully load the map fairly consistently using Chrome 18.0.1, however the first person to encounter the problem was still unable to load the map on Chrome.
We all run Windows 7, with the exception of the other player to have no issues who runs Windows 8.
Sadly, since I can't identify what the problem even is, I'm not sure how to replicate it. Perhaps someone else has run into this error and can provide the steps to recreate the problem.
I tested other maps, and it seems to be kind of hit-and-miss as to what loads and what doesn't. I was able to get the second player to have problems to get back in, as unexpectedly and without reason as the problem itself seems to be.
I would guess that there's some error that is intermittent, and probably related to loading tokens, since the map with the most trouble is the map where I used tokens on the map layer as things like bookshelves and altars.
