No more Library

Hi, it seems that my Library has completely disapeard... How can i get it back ? - Latest version of Firefox - Windows 7 thanks for your help !

Are you joined to the game as a player? Click the Gear icon and scroll down and see if you see a button that says "Re-Join as GM". Post back if this does not address your issue.

Hi Rabulias i've created this game as a GM and i'm identified as GM, thus the "Re-Join as GM" button doesn't appear. it doesn't solve the issue. ty for helping

What happens outside a game when you go to the Marketplace and click on the ACCESS YOUR LIBRARY button? 

I assume that you see the "Re-Join as Player" button, then? Does this happen in all your games? You can create a new game as a test case if you don't have another one to look at.

Arnaud F. said: Hi, it seems that my Library has completely disapeard... How can i get it back ? - Latest version of Firefox - Windows 7 thanks for your help ! Let's walk through the process. Could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!

Hi Andrew, it opens my Library that contains a few uploaded items. but i cannot charge item from it to the game... Hi Rabulias No "Re-join as player button". it happens on all games i've created, even if a create a new one. Hi Pat, i'm using Firefox, no add-on/extensions. Cash cleared.  i'm going to download Chrome to see if that helps somehow. .. i'm not very confident with disabling Anti-virus. is there a known issue with Avast ? ty

Hi all, running perfectly on Chrome. problem solved thank you for helping