Chat Archive only displays a page worth of info

as per titled, the chat archive only display a page worth of chat. when you click the chat archive in game or off game, it only shows you the first page worth of it. where are the rest of it?

I noticed that also last night. I was going to copy and clean up all the ooc and bs from the game chat but there was nothing for almost 2/3 of the game. What gives?

my browser is Google Chrome, i dunno what version this is. and the campaigns that i was trying to access are all the campaigns that i have joined. yes i checked the other campaigns for their chat archives, and it's the same case.. the last session i had is : <a href="http://app.roll20.net/campaigns/details/56219/pokemon-hyladen" rel="nofollow">http://app.roll20.net/campaigns/details/56219/pokemon-hyladen</a> i played last wednesday around 11 AM to 2 Pm , GMT +8, Philippines

good news. i updated my Google Chrome to version 24.0.1312.52 m just today. i can access chat archive again, all of them.

I'm using firefox 17 and it was on the 9th from 7pm till around 11:30pm central. <a href="http://app.roll20.net/campaigns/details/63094/dragonclaw-barony-bfrpg" rel="nofollow">http://app.roll20.net/campaigns/details/63094/dragonclaw-barony-bfrpg</a> is the game.

I am also having this issue, and discovered it like Mertroknight. I just checked it again right now and it still is only showing one page of chat archive. I am using IE and this is the game: <a href="http://app.roll20.net/campaigns/details/44975/the-daggerford-militia" rel="nofollow">http://app.roll20.net/campaigns/details/44975/the-daggerford-militia</a>

Me too. I'm using Firefox, and one of my players, who uses the same browser. <a href="http://app.roll20.net/campaigns/details/34887/auras-cool-game-for-cool-people" rel="nofollow">http://app.roll20.net/campaigns/details/34887/auras-cool-game-for-cool-people</a>

I'm using Firefox 15.0.1, and not only am I getting this, but the window completely freezes for the entire time the log loads. Oh yeah, and trying to load it in a new window won't get rid of the problem, as far as I've seen. I admit that upgrading may solve my problems, but I'm getting pretty irritated about this. And not to stray off topic, but I'm also dealing with a completely blank and unusable Extensions menu for the same browser, so this isn't the only thing I have to deal with on the internet...well that, and Babylon Search Engine invading my window, as well as DropDownCoupons.

I'm using Firefox 15.0.1, and not only am I getting this, but the window completely freezes for the entire time the log loads. Oh yeah, and trying to load it in a new window won't get rid of the problem, as far as I've seen. I admit that upgrading may solve my problems, but I'm getting pretty irritated about this. And not to stray off topic, but I'm also dealing with a completely blank and unusable Extensions menu for the same browser, so this isn't the only thing I have to deal with on the internet...well that, and Babylon Search Engine invading my window, as well as DropDownCoupons. I'm one of this DM's players, by the way.

I'm using Firefox 15.0.1, and not only am I getting this, but the window completely freezes for the entire time the log loads. Oh yeah, and trying to load it in a new window won't get rid of the problem, as far as I've seen. I admit that upgrading may solve my problems, but I'm getting pretty irritated about this. And not to stray off topic, but I'm also dealing with a completely blank and unusable Extensions menu for the same browser, so this isn't the only thing I have to deal with on the internet...well that, and Babylon Search Engine invading my window, as well as DropDownCoupons. I'm one of this DM's players, by the way. Fixed off-topic BS, updated Firefox to 18.0 and still getting the same problem, only this time it didn't freeze my window but for a few seconds. I kept getting the script error window every time I tried to run the script due to it reportedly being unresponsive. So from what I'm seeing, it's a data transfer problem. These guys might be having trouble with whatever servers they're running.

I installed the latest chrome and it works with the archive. So I will probably end up using chrome for my archive logging only.

For anyone on Firefox getting the "Firefox freezes up while loading the archive" thing, it's because of the way the log is currently handled. What it does is have a script set to continually load up the archive until it's fully loaded. However, while it's working, this script doesn't talk to the web browser at all. Firefox detects this as an unresponsive script, and either asks you if you want to continue it, or, if you mark the check box to tell it not to ask again, it will just let it run until it's done, but it will be occupied keeping track of the script, as well, so it can't do anything more. If you have a particularly large archive (like the campaign I'm in does) it can take 5 or 10 minutes to load it. Just wait it out, and it'll load up eventually. To the devs: This could probably mostly fixed by either having the archive load in single "pages" at a time (instead of the whole thing at once) that need to be "turned", by having the script talk to the web browser with a progress update every now and again, or by having the option to load the chat archive from the end, instead (because how often are you going to need stuff from the beginning of the campaign?). Another option would be the ability to clear the chat archive every so often. Perhaps a GM-only thing where they can step over and just empty it out so that anything new doesn't take a long time to load up. EDIT for clarification: When I say "page" I mean, basically, it would load up to a certain number of messages at a time, then stop until you change the page. Then it would load the messages from that page, then stop when they're loaded. And so on. Basically like a forum thread.

Ian McKie: Currently, the GM can clear the chat archive by copying the game and deselecting the chat archive. - Gauss

That's not really clearing the archive. That's making a new campaign and not bringing the archive along. The ability to actually clear the current archive with a click of a button and a confirmation notice would be much preferred, and need less work on the players' parts and the GM's part.

I was just suggesting how to clear it using current tools. I agree that such a feature is a good idea. - Gauss

Ah, whoops, my bad :)

Until the tools are improved enough to do what Ian suggested or something similar, I will have to follow Gauss's suggestion. :(

For those of you still dealing with this problem, could you try clearing your cache and retrying to access the log. If that still persists could you next get me a javascript console log. You can access this console by pressing Ctrl/Cmd+Shift+J in Chrome, Ctrl/Cmd + Alt + I in Safari, and Ctrl/Cmd + Shift + K in Firefox. I just cleared the cache and checked and I am still having the issue. I am using IE8 and the Java7. Unfortunately, I am not very computer savvy. How would I obtain the console log using IE8?

My (actually pretty educated) recommendation would be to switch to Firefox. Or anything other than IE8, really. Internet Explorer is notoriously bad >.>

Despite the fact that I use IE8, I would like to see a resolution to this issue. I also understand that this may not be a critical issue for the Dev team, but the use of the Chat Log is an important part of my gaming experience here on Roll20. As a GM, I use the Chat Log to help me write up a summary of the current game session and to keep a written record of the events in games/campaigns. Is there any further word on this issue? Cheers. :)

Cool. Thank you. :D

Thank you! :)