Community Forums: Bug with decks cards | Roll20: Online virtual tabletop

1479546336

Edited 1479546515

When I show a deck cards, the windows appearing is empty : I found out, when I create a new deck, there is something... But if i click something, or modify one little thing in the deck's options, everything is gone again... Can someone help me please? I really need the deck system for this week-end =(

1479549098

Finderski

Plus

Sheet Author

Compendium Curator

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What browser are you using? Only Chrome and Firefox are supported, and one of my players has weirdness like this when he forgets and uses IE/Edge. Also, assuming you are using Chrome or Firefox, do you have any plugins/extensions for the browsers installed that may change the CSS, such as Stylish? Just a couple of things to check.

1479549679

Ripper

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I'm on chrome, and I tested on Mozilla too : same problem. I don't think I have plugins like that... I disabled all, just in case, but it don't works =/

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Edited 1479575144

Grant H.

Pro

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Do you get the same results when you show the ordinary playing card deck? If not, then it may be something to do with the way you set up your custom deck. I notice that the empty window seems to have odd dimensions. According to the wiki: "Important Note: Your card faces and card back should all have the same dimensions for best results!"

1479575512

Gid

Roll20 Team

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Ripper, I can confirm that something strange is happening with your card decks in that game in particular. I'll have the other devs take a look at it next week.

1479584788

Ripper

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Same issue with the ordinary playing card deck. And my custom one is made by myself in 1000x700px, face and back. Okay Kristin C., thank you. Thank you everyone for your attention.

1479728753

Ripper

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Hi Kristin C. Did you have some news about my problem?

1480424046

Ripper

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Up! Any help? No? Ok...

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Gid

Roll20 Team

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I apologize for the wait, Ripper. We've been delayed due to the holiday so we're looking at this now. We're manually digging through your game right now to figure out what's causing this to break.

1480977568

Gid

Roll20 Team

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Alright. We figured out what happened. The issue was unexpectedly staring us in the face. Go to your Settings Tab and scroll down to the Deck Size scrollbar. You have it set to 0%. Pull it back to the right. The cards will appear again. This slider is a global setting.