Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
This post has been closed. You can still view previous posts, but you can't post any new replies.

Cannot promote a player to GM when their account avatar has a non-square picture

If a player has a non-square picture as their avatar, it is impossible to promote them to GM status as once the mouse leaves the picture, the drop down disappears. Since the drop down appears some distance below the non-square avatar, you can never click the promote to GM link.
1359222822
Gid
Roll20 Team
Right click on the oblong avatar image to bring up the right-click popup menu your browser defaults to. This should freeze your page in place while this menu is up. You should be able to click on the promote button at this time. (This is a known issue. Let us know if this workaround isn't working for you.)
That workaround works, thanks!
1359247493
Gid
Roll20 Team
You're welcome! :)