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Dynamic light not working for all people on all browser

Hello ! One of my player seems to not see the effect of dyanmic light. I ask him to create a new account, to change the setting of his Token, but that doesn't come from the Token setting, cause if I remove it, he still can see everything. We solve the problem by changing his browser. He used to use Chrome, so he change to Firefox (we're, we don't know why, it's working). I'm using Chrome and I don't have any problem.
1483795720
Tetsuo
Forum Champion
One known issue is that if you're using chrome and you have Hardware Acceleration disabled, DL won't work. For info on how to enable it, see here: <a href="http://www.webupd8.org/2014/01/enable-hardware-acceleration-in-chrome.html" rel="nofollow">http://www.webupd8.org/2014/01/enable-hardware-acceleration-in-chrome.html</a>
1483980366
Gid
Roll20 Team
Hi Lozatal, your player with the DL issues might also want to check if they have any browser extension enabled that is interrupting the scripts required to run to obscure their view of the Page. As Franky said, we've noticed that Chrome has also adjusted recently how hardware acceleration performs which can cause issues with how a DL behaves.
Thanks guy ! I'll try this in like... 4-5 day.